The reason for going to Twitter / FB is that it is a much more public arena that is visible to existing and potential customers. The EQ forums is just for the already-addicted A bit of polite, well-reasoned public airing of issues often gets things moving very quickly when a public repuation / image is questioned. I'm not saying bombard the official Twitter account every time a server has a brain-fart, but htis has been what, a year now? The need to engage DBG with a dialogue at least would be greatly beneficial to the EQ community. Put it another way - say I do the server move, say I am lucky enough to keep my toon names. What about DBG's actions thus far give me confidence that problems on Vox or wherever I'm going would be addressed in a timely manner with sufficient communication? This is the reason I'm not moving - if there's no reason whatsoever to assume DBG will fix something, why bother moving at all?