Lost character levels...

Discussion in 'The Newbie Zone' started by Sub_Optimal, Apr 21, 2020.

  1. Sub_Optimal New Member

    Hello everyone.

    I downloaded the game today after not having played since 2014. I was a subscriber at the time and had 3 accounts. When I logged in today, my highest level characters on each account had each lost about 20 levels.
    Do I need to resubscribe to get their levels back or have I been away too long? I wanted to ask here before I contacted customer service.

    Thank you for your time.
  2. Buri Augur

    Once you reach a given level, it should stay there. The game does not reduce level based on subscription.
  3. CatsPaws No response to your post cause your on ignore

  4. Muffinstalker President Rivervale Bakers Union, Local 571

    Did anybody else have access to the account when you "retired" in 2014? That might have used your characters for farming Essence Emeralds?
    Xianzu_Monk_Tunare likes this.
  5. Zinth Augur

    lol sounds like someone made a lot of EE's out of your toons :p
    Xianzu_Monk_Tunare likes this.