LaunchPad unable to connect

Discussion in 'Player Support' started by tyler.durden, Aug 8, 2020.

  1. tyler.durden New Member

    I get this error when I run EQ from my desktop. It was working fine all day, then I logged out and tried logging back in 30 minutes later and got this error.
    LaunchPad was unable to connect. Please check the network connection or try again later. If the problem persists, please visit https://help.daybreakgames.comfor assistance.
    (4-503)
    kramer2202 likes this.
  2. Nennius Curmudgeon

    I just got that too. I closed the launcher and retried it and no problem getting in.

    Edit: Worked fine first time on my second account.
  3. Drewdwn New Member

    Failed 7 straight times for me before it connected.
  4. Saidyan New Member

    I'm getting same error. I've tried to load the launcher 5 times so far, and get the "launchPad was unable to Connect." message
  5. Auesheet Lorekeeper

  6. Conq Augur

    Still an issue
  7. vickster339 New Member

    Launch pad only working like 1 in 20 tries for me... I have 4 toons...
  8. Darkhain Elder

  9. Legion99 New Member

    Same, just took me 12 tries on my main and 7 tries on my alt account to actually connect via launchpad.
  10. Wednesday13 New Member

    Same error. taking this as a sign i should clearly go back to bed
  11. kramer2202 Elder

    same thing here, I have tried over 20 times, launchpad will not connect
  12. svann Augur

    Ive noticed launchpad taking longer to connect than it should for some time now. Last night it started timing out saying "launchpad failed to connect etc". Keep trying and it eventually works though. Im guessing login servers showing their age.
  13. Coursaire New Member

    The same is happening to me have to do multiple tries just to get into the launchpad app.
    and even when I do get connected it will crash while trying to enter username and password quite often.
  14. cadres Augur

    Coming up to raid time and we have a lot of folk with the same problem, doesn't seem any pattern re country/time zone etc
  15. Evil.Iguana Elder

    I have discovered the problem with Launchpad:[IMG]
    Nennius likes this.
  16. Zerkeed New Member

    any info on how to fix this? havent been able to log in for a couple days now

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