Launchpad not working over slow internet link. But game itself works perfectly.

Discussion in 'Player Support' started by Gangia, Sep 29, 2019.

  1. Gangia New Member

    Hi.

    There is interesting problem:

    When launching Launcher.exe (to fully updated client, with saved credentials) by slow 2G mobile connection (96kb/s) - launcher always fails. Its impossible to get the button "PLAY" button but this:
    LaunchPad was unable to connect. Please check the network connection or try again later. If the problem persists, please visithttps://help.daybreakgames.com for assistance.
    (4-503)

    https://i.postimg.cc/KjtcdgsV/loading-fail-over-slow-link.png

    After passing the Launcher.exe - game is perfectly playable over 56kb/s connection.
    (For example I can launch Launcher.exe using LTE connection, get into server list windows and then quickly switch to EDGE(2G) connection (48-128kb/s) and play for hours without any problems).