Issue with Email Verification

Discussion in 'Player Support' started by Moldar, Apr 27, 2017.

  1. Moldar Augur

    so...

    In attempting to open a support ticket, I was instructed that I needed to verify my email address before I could submit one. However, when I submit the secret question it asks for I get an error response:


    Following the link, I am sent to the general help forums. Which not one has a solution for "verification," "verify," or even "verif" when I use the "search" function. So as I proceed to open a general support ticket I am told I need to verify my email address (this is the SAME problem I am trying to open a support ticket for in the first place)

    Ok - so I make a free account using a different email address, and I am told that I need to Verify my email address and I get the error response:


    Is it just me or does this seem REALLY silly? I would hope that this get fixed soon so that I can send in a petition to get my original issue looked at

    Thanks Daybreak!
  2. Moldar Augur

    Edit: Was able to make a new account today and submit a ticket properly - disregard the above post