You are one of the very, very few people who get disconnected for no logical reason. I am one of those, too. We discussed this ad nauseum when Phinny launched. The only thing we can surmise is that somehow the combination of your ISP, router, etc. is something TrueBox doesn't like. There's an easy fix, though. Put your box on a different connection (phone hotspot or on a VPN). That's the only way to solve it.