Instance lockout timer bug

Discussion in 'Player Support' started by Ishbu, May 14, 2019.

  1. Ishbu Augur

    My guild on mangler raids fear on fridays. 2 weeks ago our monk was in there with us just fine. Then last Friday as we attempted to fire up the expedition, that monk showed a fresh set of lockout times as if they all immediately reset when the previous 6.5 days were up

    That player had not gone into fear on any character, not even open world so no reason to have been freshly locked out.

    The same exact thing happened with a different player, also a monk, last night for our Sky raid.

    Is this a known bug? Getting frustrating for players when they cant raid with the guild for no reason
  2. Dythan Ban Lev in Plane of Fire guy

    Shenanigans?
  3. Ishbu Augur

    Not at all.

    Seems like this isnt a widespread issue. Speculating in guild last night, wondering if some how being FD at the wrong time messed with the lockout timers, but dont have anything concrete to support it
  4. Ishbu Augur

    Ok I think we know what is causing double lockouts from DZs.

    The people who are getting double lockouts occurring one after the other all camped out of the DZ, brought in an alt character on the same account (to loot key items for the PoSky islands) and somehow that is doubling up lockouts as a bug.

    Please acknowledge that this is at least being looked into. Since joining an expedition gets all the characters on the account locked out, it is absurd to double that timer for logging in a 2nd character.
  5. Guzzle Augur

    This has happened to a few folks for us as well. It is relatively sporadic and they do not have alt characters that they are logging in to loot anything.

    It has been somewhat frustrating, but it has been very infrequent.
    Ishbu likes this.