I have intel(R) HD Graphics and Microsoft basic render get error

I have intel(R) HD Graphics and Microsoft basic render, says don't support Direct X feature 11_0 eq always ran on anything I just renewed my sub been a player for many years and cant log in. Is there a fix? To put it back like it was?

EQ should run on this given the graphics as I remember them as late as about about the time the merc points talents came into being.

IT says GPU. Is there any file download or something to make it run on my system as it is or a alt download or means of launching? Is there a patch? This has never happened.

Perhaps this thread might be of some help.

https://answers.microsoft.com/en-us...level-10/df42b039-9ab5-4ca1-b20f-57a672bf71e3

And it does not appear that DX11 is going away. EQ isn't the only game that made that jump. And aren't we all looking forward to a future DX version?

P.S. And as this thread may remind folks, this isn't a new issue. When Luclin launched there were problems galore.

https://www.ign.com/articles/2004/02/06/everquest-upgrade-requires-directx-9

I am going to need a new graphics card?

Do you have a video card on your computer? My understanding is that HD graphics are part of the motherboard. In any case, the answer is almost certainly yes.

https://www.everquest.com/news/eq-directx11-api-port-live
You can get the system requirements from that link, but the important bit is that your system supports Direct3D feature set 11_1. It's been this way since January so it sounds like you've been away from the game for awhile. And DirectX 11 is not exactly new either (October 2009), so while there are some on-board graphics solutions (Intel HD Graphics) that will work, you won't be able to run it on a system that is more than 15 years old and hasn't been upgraded. So no, EQ does not "run on anything" and players will need to periodically update their system to keep pace.

Give us more information about your CPU, specifically what exact one do you have? Also, what version of Windows are you running on that system? If you do have to buy a graphics card it hardly needs to be new. You could get as much as a 15 or so year old card and it will probably work fine. Just check the manufacture's page to be sure before you buy a used one.

Not really, it is equally likely depending on the age of the system and if or when it was updated that the system might not have DX11 on it.

It is more like 17 or 18 years old, or 20 if it was really high end when they got it. DX11 worked on older hardware fine, just needed driver updates which Windows handles easily with 8 or 10. Windows 7 it probably would as well since this is an intel driver, but it isn't going to be automatic.

------------------
System Information
------------------
Time of this report: 7/22/2024, 07:00:50
Machine name: DCDDCD-0QP8H6IN
Machine Id: {00B65990-5CF5-4BBC-8C42-2FE968EA2E77}
Operating System: Windows 10 Pro 64-bit (10.0, Build 19045) (19041.vb_release.191206-1406)
Language: English (Regional Setting: English)
System Manufacturer: Dell Inc.
System Model: OptiPlex 390
BIOS: Default System BIOS (type: BIOS)
Processor: Intel(R) Core(TM) i3-2120 CPU @ 3.30GHz (4 CPUs), ~3.3GHz
Memory: 8192MB RAM
Available OS Memory: 8088MB RAM
Page File: 6846MB used, 3162MB available
Windows Dir: C:\windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 96 DPI (100 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DirectX Database Version: 1.0.8
DxDiag Version: 10.00.19041.4597 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No sound card was found. If one is expected, you should install a sound driver provided by the hardware manufacturer.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: Intel(R) HD Graphics
Manufacturer: Intel Corporation
Chip type: Intel(R) HD Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_0102&SUBSYS_04F51028&REV_09
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 1664 MB
Dedicated Memory: 32 MB
Shared Memory: 1632 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.150391,0.059570), White Point(0.313477,0.329102)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: DELL P190S
Monitor Id: DEL405A
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: igdumd64.dll,igd10umd64.dll,igd10umd64.dll
Driver File Version: 9.17.0010.4459 (English)
Driver Version: 9.17.10.4459
DDI Version: 11.1
Feature Levels: 10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 1.2
Hardware Scheduling: Supported:False Enabled:False
Graphics Preemption: DMA
Compute Preemption: DMA
Miracast: Not Supported by Graphics driver
Detachable GPU: No
Hybrid Graphics GPU: Not Applicable
Power P-states: Not Applicable
Virtualization: Not Supported
Block List: DISABLE_HWSCH
Catalog Attributes: N/A
Driver Attributes: Final Retail
Driver Date/Size: 5/18/2016 8:00:00 PM, 12935296 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-4242-11CF-F362-FF24B7C2C435}
Vendor ID: 0x8086
Device ID: 0x0102
SubSys ID: 0x04F51028
Revision ID: 0x0009
Driver Strong Name: oem3.inf:5f63e534c036a854:iSNBD0:9.17.10.4459ci\ven_8086&dev_0102
Rank Of Driver: 00D12001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT {E07EC519-E651-4CD6-AC84-1370CCEEC851} {BCC5DB6D-A2B6-4AF0-ACE4-ADB1F787BC89} DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT {604F8E68-4951-4C54-88FE-ABD25C15B3D6} DXVA2_ModeH264_VLD_NoFGT {97688186-56A8-4094-B543-FC9DAAA49F4B} {C346E8A3-CBED-4D27-87CC-A70EB4DC8C27} {FFC79924-5EAF-4666-A736-06190F281443} {49761BEC-4B63-4349-A5FF-87FFDF088466}
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 1
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

Just bought this sound problem too. Yet lets concentrate on getting it running eq at all! Ty

Your GPU: Even though it supports DirectX 11, the feature level is only 10_1, which can be problematic with many DirectX 11 & DirectX 12 titles. (From: https://www.techpowerup.com/gpu-specs/hd-graphics-2000.c1248)

EQ now requires: Graphics: NVIDIA GeForce GTX 780 Ti / AMD Radeon HD 7970, hardware feature level 11_0 or greater (From: https://www.everquest.com/news/eq-directx11-api-port-live)

Unfortunately you'll need to upgrade. I don't think you can add a GPU to an OptiPlex system, but you can pick up a newer OptiPlex pretty cheap and just move your EQ dir to the new system.

Are you sure there is not a legacy workaround or that it dose not take a card? maybe ? A patch? Alternatively download launcher? Aproved bypass, what about the old escape to Norrath, thing I seem to remember vaguely years ago. I dont want to miss to much of the anniversary in shipping?

edit: that involved some fix after patch but I barely recall that. windows 7 or 8 directx?

Try

worked on my basement potato I use for trading that uses i5-2500 integrated video card.

The Intel Core i3-2120 was a desktop processor with 2 cores, launched in February 2011,++++
I have thrown away better computers. You can find something better for 50 bucks I am sure.

Time for a new pc. https://gaminglaptop.deals/

Suprised it is still running @@

There IS a workaround, provided by Microsoft itself, but the downside is that performance will go from "not that good" to "horribly bad". You will have to settle for lowering all graphics option to a minimum probably.

From another post:

• Open a PowerShell window (right click on the Start menu from windows, then Run PowerShell (Admin))
• On the PowerShell window, enter the following:
  DISM /online /add-capability /capabilityname:tools.graphics.directx~~~~0.0.1.0
• Once the download finishes, go to Run>DXCPL
• Choose "Edit List" and search for your game directory. Add eggame.exe to the list, and Apply the chages. (Maybe Everquest.exe too?)
• Get back to the main menu. On "Device Settings" at the bottom pick DX 11_1 for the version. Make sure "Force Warp" is selected. Everything else should be disabled or remain untouched probably.

Once all that is done, you should be able to start the game as usual. The plus side is that this method might bypass all the resolution bugs they introduced on last patch.

This means your GPU does not support DX11 and you'll have to upgrade that to run EQ.

thanks hope this works will have missed 7 days of the anniversary already....follow instructions exactly as written?

Don't want to pop your bubble but it might help to relieve some stress to know that the 25th Anniversary is long gone, as of April.

But there is the Anniversary Tower that will be here year long. So no hurry on that.