This is what people are trying to say though. For some, it was alot more than 3 min zone time. For me personally, it was a game freeze. No 20 minute zone in wait time...no hour zone in wait...100% game freeze. So as I do understand the frustration of the current queue (i have to wait in line like everyone else), I think its understandable how DPG wanted to mitigate the fall out of the queue rather than mitigate the fall out of the previous no queue state. Should they open another server? Absoultely! Is that the best business and technical decision for them? They obviously think not for better or worst. Hopefully the outrage of a weekend full of not happy customers changes that decision. I would guess even people not crashing at all with this queue (me) don't want this to be anything but VERY temporary.