The amount of people who use voice chat in games is hugely overrated. It's always a minority of the community that uses it. Game developers and tech companies often get this wrong, especially US developers who don't understand that the rest of the world consists of people speaking thousands of different dialects. But even in the US, use of voice chat is limited. Nintendo seems to be one of the few gaming companies that understands this. They have gone to great lengths to support different text chat features in Animal Crossing, a game with a healthy worldwide community. Research shows that people value text chat much higher than voice communication. 70% of gamers in this study said text-based communication is a "must-have" in multiplayer games, but only 40% thought voice chat was a "must-have".