How do I get $19.99 pack I bought?

Discussion in 'The Newbie Zone' started by Deux, Apr 22, 2020.

  1. Deux Augur

    I purchased the $19.99 celebration pack with the 40-slot bag for $19.99 but when I type /claim I don't see it? How do I receive this item?

    Thank you.
  2. SunDrake Augur

    Have you tried logging out and logging back in? They are also patching the logins right now. Not sure that would have an impact, but that's a possibility. Did you get the confirmation email on your purchase?
  3. Herf Augur

    Try pressing the Refresh button on the /claim UI.
  4. CatsPaws Augur

    Sometimes stuff goes in the quest reward window.
  5. Zinth Augur

    it's under a slightly different name, just target your various rewards in the claim window and you will find the bag with potions in it ;-)

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