Heroic Character Upgrade

Discussion in 'Player Support' started by Rasuh, Mar 17, 2016.

  1. Rasuh New Member

    Any idea if the heroic character upgrade system is down because all I am getting is transaction error when trying to buy one.
    As for the zip code it ask for a 5 digit one but my country only use for digit codes. Anyway around this or is that where the error is?
  2. Drimbau New Member

    I get this too any help would be appreciation. I used the "Upgrade Character" button at the login screen and it errors out with "Transaction failed! The was an problem processing your request. Please try again later." I did purchase enough DB cash and it's still not working.
  3. Enigma Maitreya Augur

    Did you try to purchase it in game?
  4. 0scarWilde New Member

    Hello,
    I have the same problem. Any solution from someone ?
    Thanks a lot
  5. Drizlaru New Member

    When your logged in on the character that you want to upgrade, purchase it in game from the store and do it that way. I was having the same issue, but it worked fine in game.