Game not Launching

Discussion in 'Player Support' started by WHR2, Sep 2, 2020.

  1. WHR2 New Member

    I put in the account information.
    Press remember on this computer.
    Press Log In.
    End User Agreement screen appears.
    Select accept.
    Screen closes

    Please help
  2. CatsPaws No response to your post cause your on ignore

    Is this your first time logging into the game?

    Are you using EQ download or Steam?

    It won't affect this issue but don't click on "remember" on this computer.

    What is your windows program?
    Skuz likes this.
  3. WHR2 New Member

    First time on this computer
    EQ download
    Windows 10
  4. CatsPaws No response to your post cause your on ignore

    Right click the EQ shortcut icon. click properties. click compatibility tab. check the box for disable fullscreen optimizations. And check run as administrator.

    Windows 10 has the latest Direct X but it sometimes does not contain the older version which can be needed. So Download & install a fresh copy of Direct X 9c June 2010 (version 9.29.1974), the redistribution package. Download it, unpack it in a local folder then run the dxsetup file in it.

    https://www.microsoft.com/en-us/download/details.aspx?id=8109
    Skuz likes this.