Because he did not listen to directions: this is straight from EQ help *You may want to make backups of the files below before they are deleted. This is because deleting the files will reset your UI and settings. If deleting the files does not resolve the issue then you can simply restore your backed up files so that you keep your settings.* He also says " but I can't stand the bugs and glitches that require the user to fix " ...but I would hazard a guess that 90% of us do not have many if any issues in the game. I feel sorry for those that do. It can be frustrating.
