Discussion in 'Player Support' started by Nekk, Jun 13, 2018.
someone keeps stressing the suspension belts
From how i read this, this is beyond their immediate control and certainly not related to the issues we faced for so long.
THOSE at least seem to be mostly gone, so the answer would probably be: about a month or 6weeks ago or so!?!
plz can you inform us if data are safe?
ofc we cant it is AB
Progress has been made. We were able to successfully bring up some of the other EU servers that went down - working on getting AB back up now.
You mean you haven't been working on AB server up till now?
Are our chars safe?
I don't even think our primary anchors are safe...
For one hardware failure to affect multiple servers, I presume DB is referring to virtual servers. In that case they would concentrate on getting the basics up and running before concentrating on checking and restoring the specific server itself.
Is there a new EU server apart from AB?
This is correct. My understanding is that the Ops team was working on get the piece of hardware that failed back up and running, and now is going through the work to fix up the individual servers (as this affected multiple EU servers across several of our titles).
Work on AB should run through tonight over the next few hours.
AB is unlocked.
Thanks guys for the hard work you do to keep EQ running -- and for keeping everyone in the loop
Yes they are so kind!......
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