Erollisi Marr Server Down

Discussion in 'Player Support' started by Belexes, Dec 21, 2016.

  1. Belexes Augur

    I guess it is just our turn for server instability this week. I hope they notice and get it back up and going soon.
  2. TitusMaximuss Lorekeeper

    I'm a Senior System Engineer and based on the up-down nature of about 4 servers in the list. If I had to guess Erollisi, Cazic, and 2 others are on the same piece of hardware or at least have the same home server, based on the past outages. I'd imagine they are virtualized and that physical piece of hardware is going out. Based on instancing errors (guild hall) and other pieces they probably have some bad configuration in their environment as well. The extended lag can be VMotion going wild in a VMware environment (VMs migrating to other physical boxes based on high load).

    The fix is to migrate to new hardware, or better yet, just pony up and move them to AWS, Azure, or Google. That way we never have to worry about the hardware going out again. They all offer DR and replication so there is 100% uptime and have a huge global footprint.

    That all said, I could be completely wrong, and these things could be on old physical boxes from 2000 era. If that is the case, get some good hardware and virtualize it, because that would just be stupid if it weren't. You are more than welcome to reach out to me if you all need help, I'll do it free because I WANT TO PLAY!
  3. Connundrum Lorekeeper

    Im a Senior Application Support Specialist, and I agree with TitusMaximus!