EQ does not open -black screen

Discussion in 'Player Support' started by Zonker, Mar 30, 2021.

  1. Zonker New Member

    Thanks for the info guys. I've been struggling with this for a while and tried a zillion different 'fixes.' This is the answer for my black screen failures. An old post on Daybreak worked flawlessly. I can't find the post that had the link to make reference, so here is the article.
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    https://help.daybreakgames.com/hc/e...te-and-Regenerate-General-Files-for-EverQuest
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    How do I delete and regenerate general files for EverQuest?
    November 17, 2020 21:56

    Sometimes certain files or settings may become corrupted and cause crashing or in game errors. Deleting and regenerating these files may help resolve those issues.
    *You may want to make backups of the files below before they are deleted. This is because deleting the files will reset your UI and settings. If deleting the files does not resolve the issue then you can simply restore your backed up files so that you keep your settings.*
    To delete these files you will need to navigate to your EverQuest directory. The directory can be found by opening the EverQuest Launchpad, clicking on "Advanced Tools" in the bottom left of the Launchpad and selecting "Open Game Directory".
    Next, Please delete the following files from that directory:

    defaults.ini
    eqclient.ini
    eqgame.exe
    EQGfx_Dx8.dll
    EQGraphicsDX9.dll
    eqlsClient.ini
    eqmain.dll

    Once those are deleted you can relaunch EverQuest. If the issue still persists please navigate back to your EverQuest directory and delete the following files for your characters.

    <CharacterName>_<ServerName>.ini (example: jack_bristlebane.ini)
    UI_<CharacterName>_<ServerName>.ini (example: ui_jack_bristlebane.ini)

    If deleting all the files listed above does not resolve your issue, you can restore your backed up files and folders and retain your hotkeys, contact lists, and display settings.
    Rondor likes this.