I apologize, I genuinely read your post as if you meant to say "listen you idiots, this is how you should do it". I work in product management for a tech company and the complexities are extremely hard to properly estimate, let alone if you're not on the actual dev team. What makes players so hostile on the forums isn't so much the bugs, it's the lack of communication about what's actually being worked on. I don't mind an issue that's been in place for 3 years, I mind not knowing if it'll ever be fixed. The honestly of a dev coming out and just saying "no" would be such a breath of fresh air. This is probably my inner-developer coming out, but I'd love to see a read-only version of your team's actual JIRA board (minus any tickets to resolve exploits). The sinking suspicion I get is that many people wouldn't be happy with a lot of the tickets.