Disappearing mounts

Mounts keep disappearing. It seems more noticeable after the recent patch. It happens particularly on zoning, but seems to happen randomly as well. It is infuriating, please fix it.

Hi Jenn, and thanks for getting back to me.

The server is The Rathe. I have noticed this in PoK, Palatial Guild Hall, The Void, Grounds, Valley for definite, whilst doing rounds of dailies. It may also have happened to me in other zones but I can't say for certain.

It never happens on my main, which is strange. It does happen to boxed characters that are following the main, which makes me suspect it might be linked to the same glitch that turns off 'run' on following characters during zoning. As I say, it is mainly during zoning, although last night it seemed to happen in the zone for no good reason. This would be about 8pm UK time.

The mounts I can say for definite it happens on are the Venomous Raptor Saddle and the Jungle Raptor Saddle. One account is all access, the other isn't. Both characters have the Glowing Black Drum, so the mounts are upgraded to the fastest speed.

I have seen the mount appear in the Guild Hall, on its own, with the character standing beside it. This may also be happening in the other zones but I just can't see the mount. The reasoning here is that it sometimes takes two clicks of the saddle to make the mount appear.

Thanks for any help you can offer

Maasq

Any update on this? It is still happening.
Thanks