Device Reset Failed!

Discussion in 'Player Support' started by Notanx, May 18, 2020.

  1. Notanx New Member

    I keep getting this error on my bazaar trader. It freezes the trader and I have to log back in to kick trader. Any idea what is causing this issue?

    Device Reset () Failed!
  2. Kedra Leafwalker Journeyman

    If memory serves me right, This error is generally attributed to either a corrupt ini file or a outdated/corrupt video driver.
  3. Nennius Augur

    These threads discuss the issue. As Kedra noted it seems to center around corrupt .ini files.

    https://forums.daybreakgames.com/eq/index.php?threads/resetdevice-failed.256812/

    and

    https://forums.daybreakgames.com/eq/index.php?threads/reset-device-failed.253742/

    Have you tried deleting your eqclient.ini file. Before you do, I might suggest moving it onto the desktop and let EQ create an entirely new file. Questions: Does the game run well on another account? Is this a new issue? Does it happen while another account is running? Are your video drivers up to date?

    A few questions there, but the real hardware experts here, and there are a few, will likely want the answers to help you diagnose your issue. Also, have you petitioned yet on the issue?

    Good luck. I have had some odd issues in the past, even some in the game, and finding a solution can be pretty frustrating.
  4. I_Love_My_Bandwidth Augur

    Assuming no hardware failures. Graphics card not overheating. Power supply output not sagging.

    Then yes. Most likely eqclient.ini is corrupt or outdated driver(s).

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