This applies notably to the contents of heritage crates, I'm going to say every heritage crate items because no two seem to work the same nor do they the design and content claiming for them needs to be universal. This is a collection of issues covering a good chunk of issues with them. Naming convention - the wrapped illusions should be properly named to tell the purchaser what they are buying, ex: Wrapped Illusion: Face of the Drowned Naming convention - the wrapped mounts should be properly named to tell the purchaser what they are buying, ex: Wrapped mountable: Jungle Spider Naming convention - the wrapped teleporters should be properly name to tell the purchaser what they are buying, ex: Wrapped Teleporter: Halas Placard Naming convention - the wrapped familiars should be properly name to tell the purchaser what they are buying, ex: Wrapped Familiar: Fourth Gate Guardian Inspecting a wrapped item should properly show what is inside when inspected from inventory and from /baz. Example of a working inspectable wrapped item: wrapped ak'anon bubble lamp inspecting this shows a claim reward: ak'anon bubble lamp, click that you see the claim window and details of whats inside it. Example of broken inspectable wrapped item: Wrapped Brain in a Jar Inspecting this shows it has 'unwrap brain in the jar effect" clicking the link to that shows adopt the iksar familiar and make it your own, no details at all what the brain in the jar is, is it an illusion? is it a teleporter? is it a mount? Metadata - the wrapped items have no metadata to make /baz searching able to find them by type, search type: illusion, nothing, search type: mount, nothing Metadata - there is no type of teleporter for the items that provide ports, this should be created and the items marked as such. The player base has paid you good money for these items, as evidenced by the 100's if not 1000's of the items in /baz searches. You could take a momemt and cleanup these broken items and unify them so they all work identically since you are still selling them regularly.