Data base errors claiming DBC

Discussion in 'Player Support' started by Corwyhn Lionheart, Oct 9, 2017.

  1. Corwyhn Lionheart Augur

    Claiming montly 500 DBC is currently not working at least on some accounts. You attempt to claim it the special priced item list comes up but you do not receive the DBC and your DBC claim buttton is blank with no date of the next claim showing beneath it. Also heard Krono transfers are currently not working (on Xegony at least).
  2. Roxxlyy Community Relations

    All Marketplace/purchase related functionality is currently unavailable due to scheduled maintenance. Things should be back up and running in about an hour.
    Nandi likes this.
  3. Nandi New Member

    Helpful information. I'll quit trying to click my Krono and go to lunch.
  4. Corwyhn Lionheart Augur

    Still seems to be down.
  5. Roxxlyy Community Relations

    Looks like it should be up now - please let me know if you're continuing to see issues.
  6. Corwyhn Lionheart Augur

    Still having problem on one account that tried to claim DBC. The next reward date is now populated but the account has still not received the 500 DBC that it tried to claim. Petition is open on it.

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