Data base errors claiming DBC

Discussion in 'Player Support' started by Corwyhn Lionheart, Oct 9, 2017.

  1. Corwyhn Lionheart Guild Leader, Lions of the Heart

    Claiming montly 500 DBC is currently not working at least on some accounts. You attempt to claim it the special priced item list comes up but you do not receive the DBC and your DBC claim buttton is blank with no date of the next claim showing beneath it. Also heard Krono transfers are currently not working (on Xegony at least).
    Corwyhn Lionheart, Oct 9, 2017
    #1

  2. Roxxlyy Augur

    All Marketplace/purchase related functionality is currently unavailable due to scheduled maintenance. Things should be back up and running in about an hour.
    Roxxlyy, Oct 9, 2017
    #2 Last edited by Roxxlyy, Oct 9, 2017
    Nandi likes this.

  3. Nandi New Member

    Helpful information. I'll quit trying to click my Krono and go to lunch.
    Nandi, Oct 9, 2017
    #3

  4. Corwyhn Lionheart Guild Leader, Lions of the Heart

    Still seems to be down.
    Corwyhn Lionheart, Oct 9, 2017
    #4

  5. Roxxlyy Augur

    Looks like it should be up now - please let me know if you're continuing to see issues.
    Roxxlyy, Oct 9, 2017
    #5

  6. Corwyhn Lionheart Guild Leader, Lions of the Heart

    Still having problem on one account that tried to claim DBC. The next reward date is now populated but the account has still not received the 500 DBC that it tried to claim. Petition is open on it.
    Corwyhn Lionheart, Oct 10, 2017
    #6