Crashing while zoning

Discussion in 'The Veterans' Lounge' started by Vanrau, Oct 13, 2015.

  1. Vanrau Augur

    I've been getting this quite a bit here lately while zoning my characters so I decided to start posting my dbg.txt logs so maybe that will help point out the issue to developers.

    Code:
    [Tue Oct 13 08:26:11 2015]01376:Networking: Connection Closed [0] with 0 pending bytes.
    [Tue Oct 13 08:26:11 2015]01377:Stopping world display.
    [Tue Oct 13 08:26:11 2015]01378:Attempt to send message 26917 on a void connection.
    [Tue Oct 13 08:26:11 2015]01379:Beginning EnterZone block.
     
    [Tue Oct 13 08:26:11 2015]01380:Calling WorldAuthenticate. Countdown is 4
     
    [Tue Oct 13 08:26:11 2015]01381:Networking: using port [64901].
    [Tue Oct 13 08:26:11 2015]01382:Networking: Connection Established [1]
    [Tue Oct 13 08:26:11 2015]01383:WorldAuthenticate: Initiating Login.
    [Tue Oct 13 08:26:12 2015]01384:WorldAuthenticate. I got a message of type 0x6c04 (27652).
    [Tue Oct 13 08:26:12 2015]01385:WorldAuthenticate. I got a message of type 0x6b6e (27502).
    [Tue Oct 13 08:26:12 2015]01386:WorldRPServer message: server name xegony
     
    [Tue Oct 13 08:26:12 2015]01387:WorldAuthenticate. I got a message of type 0x2a7c (10876).
    [Tue Oct 13 08:26:12 2015]01388:WorldAuthenticate. I got a message of type 0x6eef (28399).
    [Tue Oct 13 08:26:12 2015]01389:WorldAuthenticate. I got a message of type 0x5d6c (23916).
    [Tue Oct 13 08:26:12 2015]01390:WorldAuthenticate. I got a message of type 0x3513 (13587).
    [Tue Oct 13 08:26:12 2015]01391:WorldAuthenticate. I got a message of type 0x61dc (25052).
    [Tue Oct 13 08:26:12 2015]01392:WorldAuthenticate. I got a message of type 0xdaa (3498).
    [Tue Oct 13 08:26:12 2015]01393:WorldAuthenticate. Access granted.
     
    [Tue Oct 13 08:26:12 2015]01394:Check 1x. 0x039b7839
     
    [Tue Oct 13 08:26:12 2015]01395:Waiting to connect to zone... Character Vanrau
     
    [Tue Oct 13 08:26:14 2015]01396:Zone Connect -- 0 -- Received MSG_ZONE_ADDRESS
    [Tue Oct 13 08:26:14 2015]01397:Zone addr [eqzone-12.everquest.com:1836] received...
    [Tue Oct 13 08:26:14 2015]01398:ZONING
    [Tue Oct 13 08:26:15 2015]01399:Networking: Connection Closed [0] with 0 pending bytes.
    [Tue Oct 13 08:26:15 2015]01400:Networking: using port [57046].
    [Tue Oct 13 08:26:15 2015]01401:Networking: Connection Established [1]
    [Tue Oct 13 08:26:15 2015]01402:Connected to eqzone-12.everquest.com:1836...
     
    [Tue Oct 13 08:26:15 2015]01403:Zone Connect -- 2 -- Sending MSG_EQ_ADDPLAYER
    [Tue Oct 13 08:26:16 2015]01404:Zone Connect -- 3 -- Received MSG_SEND_PC
    [Tue Oct 13 08:26:16 2015]01405:Received our Player from zone.
    [Tue Oct 13 08:26:16 2015]01406:Received MSG_EQ_ADDPLAYER, Player = Vanrau, zone = The Bazaar
    [Tue Oct 13 08:26:17 2015]01407:MSG_TIME_STAMP received.
    [Tue Oct 13 08:26:17 2015]01408:MSG_TIME_STAMP received. (Items inc).
    [Tue Oct 13 08:26:17 2015]01409:Item done, MSG_WEATHER_EVENT received.
     
    [Tue Oct 13 08:26:17 2015]01410:Initializing zone.
    [Tue Oct 13 08:26:17 2015]01411:Initializing world.
    [Tue Oct 13 08:26:17 2015]00368:Beginning handling memory on zoning.
    [Tue Oct 13 08:26:17 2015]00369:Memory: Load: 70, Total Phys: 8109, Avail Phys: 2365, Total Page: 11380, Avail Page: 1722, Total Virtual: 2047, Avail Virtual: 290, FreeBlocks: (FRAGMENTED) 14,13,12,11,11,11,10,9,9,8
    [Tue Oct 13 08:26:17 2015]00370:pools: Temp: 1703936(0). Persistent: 45138336(45014316). OnDemand: 25952256(25895430). Zone: 0(0)
    [Tue Oct 13 08:26:17 2015]00371:MaxTextures: 117067k, CurrentTextures: 73167k, HighQualityTextures: 55405k
    [Tue Oct 13 08:26:18 2015]00372:Finished handling memory on zoning.
    [Tue Oct 13 08:26:18 2015]00373:Memory: Load: 70, Total Phys: 8109, Avail Phys: 2400, Total Page: 11380, Avail Page: 1900, Total Virtual: 2047, Avail Virtual: 301, FreeBlocks: (FRAGMENTED) 14,13,12,11,11,11,10,9,9,8
    [Tue Oct 13 08:26:18 2015]00374:pools: Temp: 1703936(0). Persistent: 45138336(45014316). OnDemand: 0(0). Zone: 0(0)
    [Tue Oct 13 08:26:18 2015]00375:MaxTextures: 117067k, CurrentTextures: 26241k, HighQualityTextures: 26085k
    [Tue Oct 13 08:26:18 2015]01412:Verifying world files.
    [Tue Oct 13 08:26:18 2015]01413:Attempting to load bazaar.EQG.
    [Tue Oct 13 08:26:19 2015]01414:Exception in RunGame GameLoop Code = e06d7363 ADDR=0x761d3e28
    [Tue Oct 13 08:26:19 2015]01415:EAX=0070c7d0 EBX=3c24f590 ECX=00000003 EDX=00000000
    [Tue Oct 13 08:26:19 2015]01416:ESI=594cad00 EDI=59564d08 EBP=0070c828 ESP=0070c7d0
    [Tue Oct 13 08:26:22 2015]01417:Fatal error occurred in mainthread! (Release Client #630)
     
    [Tue Oct 13 08:26:22 2015]01418:Client Version: Sep 24 2015 12:54:05
    [Tue Oct 13 08:26:22 2015]01419:Skin Directory: UIFiles\custom\
     
    [Tue Oct 13 08:26:22 2015]01420:Graphics DLL Loaded: Graphics DLL Version 2.00.87717
    [Tue Oct 13 08:26:22 2015]01421:Graphics Build Date: Sep 24 2015 12:55:37
    [Tue Oct 13 08:26:22 2015]01422:Video Card: NVIDIA GeForce GTX 765M, 10.18.13.5850
     
    [Tue Oct 13 08:26:22 2015]01423:Crash (char = Vanrau, zone = bazaar)
     
    [Tue Oct 13 08:26:22 2015]01424:Local Player's World location at time of crash: 0.000000, -418.000000, -29.000000.
     
    [Tue Oct 13 08:26:22 2015]01425:Gamestate at crash = 253
     
    [Tue Oct 13 08:26:22 2015]01426:processor: 8 of type 586
    [Tue Oct 13 08:26:22 2015]01427:Memory: Load: 69, Total Phys: 8109, Avail Phys: 2502, Total Page: 11380, Avail Page: 1847, Total Virtual: 2047, Avail Virtual: 255, FreeBlocks: (FRAGMENTED) 15,13,12,11,11,10,9,9,8,7
    [Tue Oct 13 08:26:22 2015]01428:pools: Temp: 11638300(10838156). Persistent: 45138336(45014316). OnDemand: 0(0). Zone: 3000276(2929933)
    [Tue Oct 13 08:26:22 2015]01429:MaxTextures: 117067k, CurrentTextures: 37881k, HighQualityTextures: 37725k
    [Tue Oct 13 08:26:22 2015]01430:CPU: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz 2397358
     
    [Tue Oct 13 08:26:22 2015]01431:Memory Mode: Maximum
  2. Vanrau Augur

    Another crash on one of my other boxes zoning.

    Code:
    [Tue Oct 13 09:05:09 2015]05635:Networking: Connection Closed [0] with 0 pending bytes.
    [Tue Oct 13 09:05:09 2015]05636:Stopping world display.
    [Tue Oct 13 09:05:10 2015]05637:Attempt to send message 26917 on a void connection.
    [Tue Oct 13 09:05:10 2015]05638:Beginning EnterZone block.
     
    [Tue Oct 13 09:05:10 2015]05639:Calling WorldAuthenticate.  Countdown is 4
     
    [Tue Oct 13 09:05:10 2015]05640:Networking: using port [53335].
    [Tue Oct 13 09:05:10 2015]05641:Networking: Connection Established [1]
    [Tue Oct 13 09:05:10 2015]05642:WorldAuthenticate: Initiating Login.
    [Tue Oct 13 09:05:10 2015]05643:WorldAuthenticate.  I got a message of type 0x6c04 (27652).
    [Tue Oct 13 09:05:10 2015]05644:WorldAuthenticate.  I got a message of type 0x6b6e (27502).
    [Tue Oct 13 09:05:10 2015]05645:WorldRPServer message: server name xegony
     
    [Tue Oct 13 09:05:10 2015]05646:WorldAuthenticate.  I got a message of type 0x2a7c (10876).
    [Tue Oct 13 09:05:10 2015]05647:WorldAuthenticate.  I got a message of type 0x6eef (28399).
    [Tue Oct 13 09:05:10 2015]05648:WorldAuthenticate.  I got a message of type 0x5d6c (23916).
    [Tue Oct 13 09:05:10 2015]05649:WorldAuthenticate.  I got a message of type 0x3513 (13587).
    [Tue Oct 13 09:05:10 2015]05650:WorldAuthenticate.  I got a message of type 0x61dc (25052).
    [Tue Oct 13 09:05:10 2015]05651:WorldAuthenticate.  I got a message of type 0xdaa (3498).
    [Tue Oct 13 09:05:10 2015]05652:WorldAuthenticate.  Access granted.
     
    [Tue Oct 13 09:05:10 2015]05653:Check 1x. 0x039b7839
     
    [Tue Oct 13 09:05:11 2015]05654:Waiting to connect to zone... Character Febb
     
    [Tue Oct 13 09:05:13 2015]05655:Zone Connect -- 0 -- Received MSG_ZONE_ADDRESS
    [Tue Oct 13 09:05:13 2015]05656:Zone addr [eqzone-25.everquest.com:1956] received...
    [Tue Oct 13 09:05:13 2015]05657:ZONING
    [Tue Oct 13 09:05:13 2015]05658:Networking: Connection Closed [0] with 0 pending bytes.
    [Tue Oct 13 09:05:13 2015]05659:Networking: using port [53336].
    [Tue Oct 13 09:05:13 2015]05660:Networking: Connection Established [1]
    [Tue Oct 13 09:05:13 2015]05661:Connected to eqzone-25.everquest.com:1956...
     
    [Tue Oct 13 09:05:13 2015]05662:Zone Connect -- 2 -- Sending MSG_EQ_ADDPLAYER
    [Tue Oct 13 09:05:14 2015]05663:Zone Connect -- 3 -- Received MSG_SEND_PC
    [Tue Oct 13 09:05:14 2015]05664:Received our Player from zone.
    [Tue Oct 13 09:05:14 2015]05665:Received MSG_EQ_ADDPLAYER, Player = Febb, zone = Dranik's Scar
    [Tue Oct 13 09:05:15 2015]05666:MSG_TIME_STAMP received.
    [Tue Oct 13 09:05:15 2015]05667:MSG_TIME_STAMP received. (Items inc).
    [Tue Oct 13 09:05:15 2015]05668:Item done, MSG_WEATHER_EVENT received.
     
    [Tue Oct 13 09:05:15 2015]05669:Initializing zone.
    [Tue Oct 13 09:05:15 2015]05670:Initializing world.
    [Tue Oct 13 09:05:15 2015]00915:Beginning handling memory on zoning.
    [Tue Oct 13 09:05:15 2015]00916:Memory: Load: 70, Total Phys: 8109, Avail Phys: 2419, Total Page: 11380, Avail Page: 1792, Total Virtual: 2047, Avail Virtual: 261, FreeBlocks: (FRAGMENTED) 14,13,12,11,11,9,9,9,7,7
    [Tue Oct 13 09:05:15 2015]00917:Pools: Temp: 1703936(0). Persistent: 45138336(45014316). OnDemand: 27131904(27086789). Zone: 0(0)
    [Tue Oct 13 09:05:15 2015]00918:MaxTextures: 119271k, CurrentTextures: 63520k, HighQualityTextures: 39652k
    [Tue Oct 13 09:05:15 2015]00919:Finished handling memory on zoning.
    [Tue Oct 13 09:05:15 2015]00920:Memory: Load: 69, Total Phys: 8109, Avail Phys: 2433, Total Page: 11380, Avail Page: 1901, Total Virtual: 2047, Avail Virtual: 274, FreeBlocks: (FRAGMENTED) 14,13,12,11,11,9,9,9,7,7
    [Tue Oct 13 09:05:15 2015]00921:Pools: Temp: 1703936(0). Persistent: 45138336(45014316). OnDemand: 0(0). Zone: 0(0)
    [Tue Oct 13 09:05:15 2015]00922:MaxTextures: 119271k, CurrentTextures: 20967k, HighQualityTextures: 20902k
    [Tue Oct 13 09:05:15 2015]05671:Verifying world files.
    [Tue Oct 13 09:05:16 2015]05672:Attempting to load draniksscar.EQG.
    [Tue Oct 13 09:05:18 2015]05673:Exception in RunGame GameLoop Code = e06d7363  ADDR=0x761d3e28
    [Tue Oct 13 09:05:18 2015]05674:EAX=0034c938  EBX=426db9bc  ECX=00000003  EDX=00000000
    [Tue Oct 13 09:05:18 2015]05675:ESI=599dad00  EDI=59a74d08  EBP=0034c994  ESP=0034c938
    [Tue Oct 13 09:05:18 2015]05676:Fatal error occurred in mainthread! (Release Client #630)
     
    [Tue Oct 13 09:05:18 2015]05677:Client Version: Sep 24 2015 12:54:05
    [Tue Oct 13 09:05:18 2015]05678:Skin Directory: UIFiles\custom\
     
    [Tue Oct 13 09:05:18 2015]05679:Graphics DLL Loaded: Graphics DLL Version 2.00.87717
    [Tue Oct 13 09:05:18 2015]05680:Graphics Build Date: Sep 24 2015 12:55:37
    [Tue Oct 13 09:05:18 2015]05681:Video Card: NVIDIA GeForce GTX 765M, 10.18.13.5850
     
    [Tue Oct 13 09:05:18 2015]05682:Crash (char = Febb, zone = draniksscar)
     
    [Tue Oct 13 09:05:18 2015]05683:Local Player's World location at time of crash: -1325.000000, -1428.000000, 230.000000.
     
    [Tue Oct 13 09:05:18 2015]05684:Gamestate at crash = 253
     
    [Tue Oct 13 09:05:18 2015]05685:Processor: 8 of type 586
    [Tue Oct 13 09:05:18 2015]05686:Memory: Load: 70, Total Phys: 8109, Avail Phys: 2377, Total Page: 11380, Avail Page: 1846, Total Virtual: 2047, Avail Virtual: 210, FreeBlocks: (FRAGMENTED) 13,12,11,9,9,7,7,7,6,5
    [Tue Oct 13 09:05:18 2015]05687:Pools: Temp: 13556012(13137137). Persistent: 45138336(45014316). OnDemand: 0(0). Zone: 6717944(6363873)
    [Tue Oct 13 09:05:18 2015]05688:MaxTextures: 119271k, CurrentTextures: 34071k, HighQualityTextures: 34006k
    [Tue Oct 13 09:05:18 2015]05689:CPU: Intel(R) Core(TM) i7-4700HQ CPU @ 2.40GHz 2397354
     
    [Tue Oct 13 09:05:18 2015]05690:Memory Mode: Maximum
     
    [Tue Oct 13 09:05:49 2015]05691:Crash Details: zoning into gates of discord from the priest of discord in PoK
  3. Fanra https://everquest.fanra.info

    From what I've been told in the past:

    I've asked Daybreak if the equserclient@soe.sony.com email address has been changed to a Daybreak one but never got an answer.
  4. rune00 Augur

    Does it crash when you use the default UI as well?
  5. Fanra https://everquest.fanra.info

    I've received information from Daybreak that the new email address for this is equserclient@daybreakgames.com

    If you crash often, before restarting the game go to the Logs folder in your EverQuest folder and copy the debug.dmp and dbg.txt files to somewhere and then email them to that email address with as much information about the crash as you can think of.

    However, crashing can often happen due to your own computer and not Daybreak. Therefore, this should generally be reserved for the game actually crashing and/or locking up rather than a loss of connection (link dead) which can be due to your own router or internet provider settings.

    It is possible for a link dead issue to happen due to Daybreak's network, but that is usually an issue best handled by posting on the forum and finding out others are also noticing a temporary network issue.

    In addition, if your computer has other issues (large number of background programs running, virus or malware), then sending this stuff to Daybreak won't help and will just waste their time.

    The best way to tell is if many members of your guild all crash when entering the same zone / instance, then it is likely to be the game and not your computers.
  6. JChan Developer

    You are running out of process memory. Please set your Memory Mode to "Least memory usage" and check "Stream Item Textures" (Options -> Display -> Advanced window).