Crashing on only one character

Discussion in 'Player Support' started by Nennius, Oct 15, 2019.

  1. Nennius Curmudgeon

    I have just started boxing. On my oldest account I have had very few crashing issues in 19 years. On my new FTP account I keep having crashing issues when grouped with my other account. I deleted every file relating to the crashing character last night. This morning I had another crash. Is there a setting I need to check into for boxing?
  2. Nennius Curmudgeon

    ------------------
    System Information
    ------------------
    Time of this report: 10/15/2019, 13:25:50
    Machine name: DESKTOP-5EEV3DP
    Machine Id: {62E57D1E-14BC-41E1-AADC-C922BAD88540}
    Operating System: Windows 10 Home 64-bit (10.0, Build 18362) (18362.19h1_release.190318-1202)
    Language: English (Regional Setting: English)
    System Manufacturer: Gigabyte Technology Co., Ltd.
    System Model: GA-78LMT-USB3 6.0
    BIOS: Award Modular BIOS v6.00PG (type: BIOS)
    Processor: AMD FX(tm)-4350 Quad-Core Processor (4 CPUs), ~4.2GHz
    Memory: 16384MB RAM
    Available OS Memory: 16366MB RAM
    Page File: 5875MB used, 12921MB available
    Windows Dir: C:\WINDOWS
    DirectX Version: DirectX 12
    DX Setup Parameters: Not found
    User DPI Setting: 96 DPI (100 percent)
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    Miracast: Available, with HDCP
    Microsoft Graphics Hybrid: Not Supported
    DirectX Database Version: Unknown
    DxDiag Version: 10.00.18362.0387 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: No problems found.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: AMD Radeon R7 250 Series
    Manufacturer: Advanced Micro Devices, Inc.
    Chip type: AMD Radeon Graphics Processor (0x682B)
    DAC type: Internal DAC(400MHz)
    Device Type: Full Device (POST)
    Device Key: Enum\PCI\VEN_1002&DEV_682B&SUBSYS_30121462&REV_87
    Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
    Device Problem Code: No Problem
    Driver Problem Code: Unknown
    Display Memory: 10210 MB
    Dedicated Memory: 2028 MB
    Shared Memory: 8182 MB
    Current Mode: 1600 x 900 (32 bit) (60Hz)
    HDR Support: Not Supported
    Display Topology: Internal
    Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
    Color Primaries: Red(0.639648,0.330078), Green(0.299805,0.599609), Blue(0.150391,0.059570), White Point(0.313477,0.329102)
    Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
    Monitor Name: Acer X203H
    Monitor Model: X203H
    Monitor Id: ACR009D
    Native Mode: 1600 x 900(p) (59.946Hz)
    Output Type: DVI
    Monitor Capabilities: HDR Not Supported
    Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
    Advanced Color: Not Supported
    Driver Name: C:\WINDOWS\System32\DriverStore\FileRepository\c0346940.inf_amd64_0108ab6308500962\B346681\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0346940.inf_amd64_0108ab6308500962\B346681\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0346940.inf_amd64_0108ab6308500962\B346681\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0346940.inf_amd64_0108ab6308500962\B346681\amdxc64.dll
    Driver File Version: 26.20.13003.1007 (English)
    Driver Version: 26.20.13003.1007
    DDI Version: 12
    Feature Levels: 11_1,11_0,10_1,10_0,9_3,9_2,9_1
    Driver Model: WDDM 2.6
    Graphics Preemption: DMA
    Compute Preemption: DMA
    Miracast: Not Supported
    Detachable GPU: No
    Hybrid Graphics GPU: Not Supported
    Power P-states: Not Supported
    Virtualization: Paravirtualization
    Block List: No Blocks
    Catalog Attributes: Universal:False Declarative:N/A
    Driver Attributes: Final Retail
    Driver Date/Size: 9/9/2019 5:00:00 PM, 1980960 bytes
    WHQL Logo'd: Yes
    WHQL Date Stamp: Unknown
    Device Identifier: {D7B71EE2-2B6B-11CF-3D74-D9223CC2D735}
    Vendor ID: 0x1002
    Device ID: 0x682B
    SubSys ID: 0x30121462
    Revision ID: 0x0087
    Driver Strong Name: oem38.inf:cb0ae414e701f6d8:ati2mtag_R577BDS:26.20.13003.1007:pci\ven_1002&dev_682b&subsys_30121462&rev_87
    Rank Of Driver: 00D10000
    Video Accel: Unknown
    DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeVC1_VLD DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVC1_IDCT DXVA2_ModeWMV9_IDCT
    Deinterlace Caps: n/a
    D3D9 Overlay: Not Supported
    DXVA-HD: Not Supported
    DDraw Status: Enabled
    D3D Status: Enabled
    AGP Status: Enabled
    MPO MaxPlanes: 1
    MPO Caps: Not Supported
    MPO Stretch: Not Supported
    MPO Media Hints: Not Supported
    MPO Formats: Not Supported
    PanelFitter Caps: Not Supported
    PanelFitter Stretch: Not Supported
  3. I_Love_My_Bandwidth Mercslayer

    Need more info.

    Are you running both toons at the same time? What are your temps? What order are you loading them in? Have you cleaned the dust from your system lately? At what point are they crashing? Can you get them both in game? Are the graphics settings between the two toons exactly the same?
  4. Yinla Ye Ol' Dragon

    Try using default UI if you aren't already, had similar problems a while back and never go to the bottom of it. Seemed to be UI related, but it crashed a couple of times with default and then sorted itself, wouldn't relead UI, logged out back in and it did it fine have had no problems since.

    Oh yeah and just for the record my main chat with crap in is on the right and 2nd chat window is on the left with all chat in......need to have main chat on the left is a myth.
  5. CatsPaws No response to your post cause your on ignore

    This is the same set up I use. Main on right, other on left. No blinking chat, no other chat "tell" windows. Although I have "of interest" stuff in the main and useless stuff in the other chat on left.
  6. Nennius Curmudgeon

    It appears that it was heat. One of the fans had quit. With a replacement I hope I am good to go. No crashing last night. Many thanks for the help. When I get time I am going to add a fan to the case to help in the future.
    I_Love_My_Bandwidth likes this.
  7. I_Love_My_Bandwidth Mercslayer

    Great to hear this, Nennius!