Server: Tunare Raid Event: TOV Eastern Wastes 1 - Griklor Raid Event: Kael Drakkel - Derakor multiple raid participants randomly crashed to desktop. The client appears to shut down completely and the game must be re launched. Windows 7 and Windows 10 users reported the issue. This only seems to have started since the most recent patch. What other information could we provide to help understand what's going on?
Has happened the entire expansion. GD as well. I have only experienced it 2 or 3 times, while it seems others are effected nearly every week. Though I will say 1 raid force experiences it much much much less to where it is almost non-existent and the other experiences it every week where numerous people crash to desktop at the same instant. I almost wonder if it is an item/spell some one is using that triggers it.
The worst of it was during the Derakor raid and seemed to hit the same 12ish people no less than 3 times during the raid - total crash to desktop. Those 12 players were spread all over the US and included at least one in New Zealand. This was Saturday night 7/18, probably some time between 10 and 11pm pacific. Conq
We had this happen to us Sunday on Povar in AoW raid, few seconds after crystals would spawn in phase 2 about 10-12 people would crash to desktop, and would happen every spawn.
This happened to me about 2 months ago, one event (Vindicator), and only for one day, hasn't happened since, changed nothing.
Hello, I am sort of piggy backing on this thread but my experience is similar enough. Over the last few months if I leave the computer and come back after my screensaver goes on, and I move the mouse to come back, the game bounces out to desktop. I've tried disabling the screensaver and tried changing screensavers, it does the same thing. I would say this happens a good 75% of the time. It is very annoying. This problem is pretty recent, I'd say over last 2 months.
This happens to me on raids, in zones, just sitting in GGH. The app just closes to desktop. Happens on all 6 characters. Checked the dbg.txt and the only entry there at the time of the last crash (the timestamp on the log entry is accurate to when EQ closed) was something about couldn't create debug.dmp.
So, just crashed a little while ago. I had cleared out the dbg.txt file in hopes of capturing something. What I think it looks like happened is a string of textures failed to create, which caused a memory leak in that game session. Once the leak started, and no zoning took place, it was a matter of minutes before the game exceeded 2048MB, ran out of addressable memory, and closed. This is 6 accounts all running from the same EQ folder. Then the Dump file failed to create. C:\Crash\ exists, and is full of empty hash folders. Code: [Wed Jul 22 22:11:35 2020]00719:D3DXCreateTextureFromFileEx() failed to create texture explosiong.dds for particle system. [Wed Jul 22 22:11:35 2020]00522:D3DXCreateTextureFromFileEx() failed to create texture explosiong.dds for particle system. [Wed Jul 22 22:11:35 2020]00720:D3DXCreateTextureFromFileEx() failed to create texture fire01.dds for particle system. [Wed Jul 22 22:11:35 2020]00523:D3DXCreateTextureFromFileEx() failed to create texture fire01.dds for particle system. [Wed Jul 22 22:11:37 2020]00524:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:11:38 2020]00525:D3DXCreateTextureFromFileEx() failed to create texture zapmuza.dds for particle system. [Wed Jul 22 22:11:38 2020]00526:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:11:38 2020]00527:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:11:38 2020]00528:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:12:57 2020]00721:D3DXCreateTextureFromFileEx() failed to create texture smokeD.dds for particle system. [Wed Jul 22 22:13:05 2020]00529:D3DXCreateTextureFromFileEx() failed to create texture dust_02.dds for particle system. [Wed Jul 22 22:13:21 2020]00722:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:13:21 2020]00723:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:13:21 2020]00724:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:13:21 2020]00530:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:13:21 2020]00531:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:13:21 2020]00532:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:31:15 2020]00533:D3DXCreateTextureFromFileEx() failed to create texture mist_greensp501.tga for particle system. [Wed Jul 22 22:36:12 2020]00725:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:36:12 2020]00534:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:36:16 2020]00535:D3DXCreateTextureFromFileEx() failed to create texture flaresp601.dds for particle system. [Wed Jul 22 22:36:16 2020]00536:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:36:16 2020]00726:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Wed Jul 22 22:36:16 2020]00537:D3DXCreateTextureFromFileEx() failed to create texture zapmuzg.dds for particle system. [Wed Jul 22 22:36:17 2020]00727:D3DXCreateTextureFromFileEx() failed to create texture zapmuzg.dds for particle system. [Wed Jul 22 22:54:07 2020]01141:Dump generation request failed: C:\Crash\640ba8df-6c4c-4f71-9f3d-f8f5c145adf4.dmp [Wed Jul 22 22:54:14 2020]01136:Dump generation request failed: C:\Crash\616bdb89-123b-4c4c-a8ed-01600315eb96.dmp [Wed Jul 22 22:54:59 2020]01136:Dump generation request failed: C:\Crash\1ece826e-7335-461e-ab50-05a30a690148.dmp [Wed Jul 22 22:55:26 2020]01139:Dump generation request failed: C:\Crash\33aa48ba-eaeb-4ae0-8e25-711ef2372c43.dmp [Wed Jul 22 22:58:32 2020]01306:Dump generation request failed: C:\Crash\975173d4-222c-415a-a4b3-14e85ee60940.dmp [Wed Jul 22 23:04:08 2020]01827:Dump generation request failed: C:\Crash\b852f013-74ed-40b2-8c7d-4bc5fc9f84b0.dmp
More data: These characters were logged in for a few hours at sat in GGH before EQ crashed. Code: Entering main loop. [Thu Jul 23 13:18:04 2020]01656:Memory: Load: 42, Total Phys: 32678, Avail Phys: 18873, Total Page: 37542, Avail Page: 19562, Total Virtual: 4095, Avail Virtual: 2317, FreeBlocks: 2015,13,13,12,12,11,9,9,9,9 [Thu Jul 23 13:18:04 2020]01657:MaxTextures: 147222k, CurrentTextures: 144585k, HighQualityTextures: 101976k [Thu Jul 23 13:18:41 2020]00442:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 13:24:18 2020]00619:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 13:58:33 2020]00585:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 16:06:28 2020]00572:D3DXCreateTextureFromFileEx() failed to create texture spely2.tga for particle system. [Thu Jul 23 16:06:28 2020]00620:D3DXCreateTextureFromFileEx() failed to create texture spely2.tga for particle system. [Thu Jul 23 16:06:28 2020]00586:D3DXCreateTextureFromFileEx() failed to create texture spely2.tga for particle system. [Thu Jul 23 16:06:28 2020]00575:D3DXCreateTextureFromFileEx() failed to create texture spely2.tga for particle system. [Thu Jul 23 16:06:28 2020]00593:D3DXCreateTextureFromFileEx() failed to create texture spely2.tga for particle system. [Thu Jul 23 16:06:28 2020]00573:D3DXCreateTextureFromFileEx() failed to create texture spela2.tga for particle system. [Thu Jul 23 16:06:28 2020]00621:D3DXCreateTextureFromFileEx() failed to create texture spela2.tga for particle system. [Thu Jul 23 16:06:28 2020]00576:D3DXCreateTextureFromFileEx() failed to create texture spela2.tga for particle system. [Thu Jul 23 16:06:28 2020]00594:D3DXCreateTextureFromFileEx() failed to create texture spela2.tga for particle system. [Thu Jul 23 16:06:28 2020]00587:D3DXCreateTextureFromFileEx() failed to create texture spela2.tga for particle system. [Thu Jul 23 16:13:21 2020]00622:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 18:00:29 2020]00574:D3DXCreateTextureFromFileEx() failed to create texture smoke01.dds for particle system. [Thu Jul 23 18:44:52 2020]00575:D3DXCreateTextureFromFileEx() failed to create texture electrice.dds for particle system. [Thu Jul 23 20:15:06 2020]00623:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 20:15:06 2020]00577:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 20:15:06 2020]00576:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 20:15:06 2020]00588:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 20:15:06 2020]00443:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 20:15:06 2020]00444:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 20:15:06 2020]00589:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 20:15:06 2020]00595:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 20:15:07 2020]00577:D3DXCreateTextureFromFileEx() failed to create texture fire_missle.dds for particle system. [Thu Jul 23 20:17:02 2020]00445:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 20:17:02 2020]00624:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Thu Jul 23 20:17:02 2020]00625:D3DXCreateTextureFromFileEx() failed to create texture flare.dds for particle system. [Thu Jul 23 20:17:03 2020]00446:D3DXCreateTextureFromFileEx() failed to create texture glowflare02_env.dds for particle system. [Thu Jul 23 20:17:03 2020]00447:D3DXCreateTextureFromFileEx() failed to create texture glowflare02_env.dds for particle system. [Thu Jul 23 20:17:03 2020]00626:D3DXCreateTextureFromFileEx() failed to create texture glowflare02_env.dds for particle system. [Thu Jul 23 20:17:03 2020]00627:D3DXCreateTextureFromFileEx() failed to create texture glowflare02_env.dds for particle system. [Thu Jul 23 20:17:03 2020]00596:D3DXCreateTextureFromFileEx() failed to create texture glowflare02_env.dds for particle system. [Thu Jul 23 20:17:03 2020]00597:D3DXCreateTextureFromFileEx() failed to create texture glowflare02_env.dds for particle system. [Thu Jul 23 20:23:35 2020]00579:D3DXCreateTextureFromFileEx() failed to create texture smokead.dds for particle system. [Thu Jul 23 20:23:35 2020]00578:D3DXCreateTextureFromFileEx() failed to create texture smokead.dds for particle system. [Thu Jul 23 20:23:35 2020]00590:D3DXCreateTextureFromFileEx() failed to create texture smokead.dds for particle system. [Thu Jul 23 20:23:35 2020]00598:D3DXCreateTextureFromFileEx() failed to create texture smokead.dds for particle system. [Thu Jul 23 20:23:35 2020]00628:D3DXCreateTextureFromFileEx() failed to create texture smokead.dds for particle system. [Thu Jul 23 20:23:35 2020]00579:D3DXCreateTextureFromFileEx() failed to create texture electrice.dds for particle system. [Thu Jul 23 20:43:05 2020]01658:Dump generation request failed: C:\Crash\2262c406-62ce-40df-81fd-56cf7340405c.dmp [Thu Jul 23 20:50:00 2020]01658:Dump generation request failed: C:\Crash\91b88931-c4f1-4918-aaa1-3833747e5eb5.dmp [Thu Jul 23 20:57:26 2020]01657:Dump generation request failed: C:\Crash\8f3780b9-cac8-4e01-b621-2b1d60996aae.dmp [Thu Jul 23 20:59:06 2020]00580:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Thu Jul 23 20:59:06 2020]00599:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Thu Jul 23 20:59:06 2020]00581:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Thu Jul 23 20:59:06 2020]00600:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Thu Jul 23 20:59:06 2020]00582:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Thu Jul 23 20:59:06 2020]00601:D3DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Thu Jul 23 20:59:44 2020]01667:Dump generation request failed: C:\Crash\5d4f4237-b525-4921-bcbf-45b6956b9841.dmp [Thu Jul 23 21:01:16 2020]01658:Dump generation request failed: C:\Crash\84c4e95b-2aea-4778-a274-dc7667d35183.dmp [Thu Jul 23 21:01:16 2020]01658:Dump generation request failed: C:\Crash\ac94d107-2e90-4803-a0da-243ad08f1214.dmp
Crashed again last night in PoK. This time I caught it and opened Task Manager. Once each game session hit 2,048 - 2,080 MB memory used, it crashed/closed. Code: [Sat Jul 25 02:37:34 2020]00370:LIT data has 0 vertices, expeect it to have 25 vertices, so LIT data is being ignored! [Sat Jul 25 02:37:34 2020]02814:Loading poknowledge [Sat Jul 25 02:37:34 2020]02815:Loading objects [Sat Jul 25 02:37:34 2020]02816:Loading lights [Sat Jul 25 02:37:34 2020]02817:Initializing cameras. [Sat Jul 25 02:37:34 2020]02818:Initializing lights. [Sat Jul 25 02:37:34 2020]02819:Initializing visual effects. [Sat Jul 25 02:37:34 2020]02820:Initializing target indicator. [Sat Jul 25 02:37:34 2020]02821:Initializing player path. [Sat Jul 25 02:37:34 2020]02822:Performing post-load operations. [Sat Jul 25 02:37:35 2020]02823:Initializing precipitation system. [Sat Jul 25 02:37:35 2020]02824:World initialized: poknowledge [Sat Jul 25 02:37:35 2020]02825:Resetting cameras. [Sat Jul 25 02:37:35 2020]02826:Resetting overlays. [Sat Jul 25 02:37:35 2020]02827:Zone initialized. [Sat Jul 25 02:37:35 2020]02828:Creating INI files. [Sat Jul 25 02:37:35 2020]02829:Requesting AA data. [Sat Jul 25 02:37:35 2020]02830:Requesting Skill rank data. [Sat Jul 25 02:37:35 2020]02831:Memory: Load: 51, Total Phys: 32678, Avail Phys: 15924, Total Page: 37542, Avail Page: 13215, Total Virtual: 4095, Avail Virtual: 396, FreeBlocks: (FRAGMENTED) 15,15,14,14,12,7,7,7,7,7 [Sat Jul 25 02:37:35 2020]02832:Pools: Temp: 0(0). Persistent: 45641932(45608530). OnDemand: 0(0). Zone: 20047156(19955522) [Sat Jul 25 02:37:35 2020]02833:MaxTextures: 144556k, CurrentTextures: 25108k, HighQualityTextures: 25108k [Sat Jul 25 02:37:35 2020]02834:Entering main loop. [Sat Jul 25 02:37:35 2020]02835:DoMainLoop - Just after packet processing() [Sat Jul 25 02:37:36 2020]02836:DoMainLoop - Just after actor creation() [Sat Jul 25 02:37:36 2020]02837:Loading game sounds. [Sat Jul 25 02:37:36 2020]02838:Requesting initialization data. [Sat Jul 25 02:37:36 2020]02839:DoMainLoop: just before first while(!EverQuest.ReceievedWorldObjects). [Sat Jul 25 02:37:36 2020]02840:Zone Connect -- Received MSG_SND_WOBJECTS_RESPONSE [Sat Jul 25 02:37:36 2020]02841:DoMainLoop: complete after first while(!EverQuest.ReceievedWorldObjects). [Sat Jul 25 02:37:36 2020]02842:DoMainLoop: just before second while(!ReadyEnterWorld). [Sat Jul 25 02:37:36 2020]02843:Zone Connect -- Sending out a MSG_READY_ENTER_WORLD. [Sat Jul 25 02:37:37 2020]02844:Zone Connect -- Received MSG_READY_ENTER_WORLD [Sat Jul 25 02:37:37 2020]02845:DoMainLoop: completed second while(!ReadyEnterWorld). [Sat Jul 25 02:37:37 2020]02846:Setting up models. [Sat Jul 25 02:37:37 2020]02847:Starting pre-load [Sat Jul 25 02:37:37 2020]02848:Setting up character. [Sat Jul 25 02:37:37 2020]02849:Activating music. [Sat Jul 25 02:37:37 2020]02850:Initialization complete. Entering main loop. [Sat Jul 25 02:37:37 2020]02851:Memory: Load: 51, Total Phys: 32678, Avail Phys: 15875, Total Page: 37542, Avail Page: 13143, Total Virtual: 4095, Avail Virtual: 393, FreeBlocks: (FRAGMENTED) 15,15,14,14,12,7,7,7,7,7 [Sat Jul 25 02:37:37 2020]02852:MaxTextures: 144556k, CurrentTextures: 24084k, HighQualityTextures: 24084k [Sat Jul 25 02:42:06 2020]00686:D3DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Sat Jul 25 02:48:58 2020]02288:Dump generation request failed: C:\Crash\271d2121-2cca-4b36-8502-6425f3e8dc54.dmp [Sat Jul 25 02:51:23 2020]02594:Dump generation request failed: C:\Crash\7fb81d87-5f28-49cd-b05c-834d2fc63c8a.dmp [Sat Jul 25 02:51:54 2020]02294:Dump generation request failed: C:\Crash\dfc4d723-d44b-4a73-8e12-dd3f50436f47.dmp [Sat Jul 25 02:52:47 2020]02853:Dump generation request failed: C:\Crash\577142fa-0d50-4413-82cd-65bdd12cd5a0.dmp
