Crash on Play

Discussion in 'Player Support' started by thechacko, Jan 22, 2020.

  1. thechacko Elder

    Hey,

    So when I hit play off the launcher it starts up a black window which maximizes resolution and then crashes itself immediately.
    This is on a fresh installation on a newly built computer.

    I think if I can find the resolution settings in like a TXT file and set it not to run in fullscreen that might fix it.

    Any suggestions would be great.
    thechacko, Jan 22, 2020
    #1

  2. thechacko Elder

    Found this while going through trying to find the file with resolution saved in it.


    [Wed Jan 22 09:36:20 2020]00000:Starting EverQuest (Built Jan 9 2020 13:39:57)
    [Wed Jan 22 09:36:20 2020]00001:EverQuest Configuration Type: RELEASE_NON_AVATAR
    [Wed Jan 22 09:36:20 2020]00002:Timezone: UTC-7h00m
    [Wed Jan 22 09:36:20 2020]00003:Loading graphics DLL.
    [Wed Jan 22 09:36:20 2020]00004:parsing INI file .\eqclient.ini
    [Wed Jan 22 09:36:20 2020]00005:INI file .\eqclient.ini loaded.
    [Wed Jan 22 09:36:20 2020]00006:parsing INI file .\defaults.ini
    [Wed Jan 22 09:36:20 2020]00007:INI file .\defaults.ini loaded.
    [Wed Jan 22 09:36:21 2020]00008:Graphics DLL Configuration Type: GraphicsDLL9
    [Wed Jan 22 09:36:21 2020]00009:Graphics DLL Version 2.00.115538
    [Wed Jan 22 09:36:21 2020]00010:Initializing timers.
    [Wed Jan 22 09:36:23 2020]00011:Checking critical files.
    [Wed Jan 22 09:36:23 2020]00012:Initializing WinSock.
    [Wed Jan 22 09:36:23 2020]00013:Enumerating 3D devices.
    [Wed Jan 22 09:36:23 2020]00000:Found adapter #0 - NVIDIA GeForce RTX 2080 SUPER (26.21.14.4187)

    [Wed Jan 22 09:36:23 2020]00001:Found adapter #1 - NVIDIA GeForce RTX 2080 SUPER (26.21.14.4187)

    [Wed Jan 22 09:36:23 2020]00002:Adapter #0 - NVIDIA GeForce RTX 2080 SUPER :

    [Wed Jan 22 09:36:23 2020]00003:32Bit = 1, D32 = 0, D24 = 1, D16 = 1

    [Wed Jan 22 09:36:23 2020]00004:16Bit(565) = 1, D32 = 0, D24 = 1, D16 = 1

    [Wed Jan 22 09:36:23 2020]00005:16Bit(1555) = 0, D32 = 0, D24 = 0, D16 = 0

    [Wed Jan 22 09:36:23 2020]00006:Adapter #1 - NVIDIA GeForce RTX 2080 SUPER :

    [Wed Jan 22 09:36:23 2020]00007:32Bit = 1, D32 = 0, D24 = 1, D16 = 1

    [Wed Jan 22 09:36:23 2020]00008:16Bit(565) = 1, D32 = 0, D24 = 1, D16 = 1

    [Wed Jan 22 09:36:23 2020]00009:16Bit(1555) = 0, D32 = 0, D24 = 0, D16 = 0

    [Wed Jan 22 09:36:23 2020]00014:Creating window.
    [Wed Jan 22 09:36:23 2020]00015:Checking display driver version.
    [Wed Jan 22 09:36:24 2020]00016:Activating window.
    [Wed Jan 22 09:36:24 2020]00000:parsing INI file .\eqclient.ini
    [Wed Jan 22 09:36:24 2020]00001:INI file .\eqclient.ini loaded.
    [Wed Jan 22 09:36:24 2020]00010:CRender::InitDevice: Using 16bit 565 mode.

    [Wed Jan 22 09:36:24 2020]00011:CRender::InitDevice: Using vsync 0.

    [Wed Jan 22 09:36:24 2020]00012:CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.

    [Wed Jan 22 09:36:24 2020]00013:CRender::InitDevice: HardwareTnL Enabled.
    [Wed Jan 22 09:36:24 2020]00014:Using hardware vertex shaders.

    [Wed Jan 22 09:36:24 2020]00015:CRender::InitDevice: Failed to create device with error 8876086C.

    [Wed Jan 22 09:36:24 2020]00016:CRender::InitDevice: Failed 24bit Z with 16Bit Color, Retrying with 16bit Z.

    [Wed Jan 22 09:36:24 2020]00017:CRender::InitDevice: Failed to create device with error 8876086C.

    [Wed Jan 22 09:36:24 2020]00018:CRender::InitDevice: Retrying without lockable backbuffer.

    [Wed Jan 22 09:36:24 2020]00019:CRender::InitDevice: Failed to create device with error 8876086C.

    [Wed Jan 22 09:36:24 2020]00020:CRender::InitDevice: Using Software Vertex processing.

    [Wed Jan 22 09:36:24 2020]00021:CRender::InitDevice: Failed to create device with error 8876086C.

    [Wed Jan 22 09:36:24 2020]00022:CRender::InitDevice: CreateDevice failed.

    [Wed Jan 22 09:36:24 2020]00023:CRender::InitDevice: Using 16bit 565 mode.

    [Wed Jan 22 09:36:24 2020]00024:CRender::InitDevice: Using vsync 0.

    [Wed Jan 22 09:36:24 2020]00025:CRender::InitDevice: Using 16bit depth buffer.

    [Wed Jan 22 09:36:24 2020]00026:CRender::InitDevice: HardwareTnL Enabled.
    [Wed Jan 22 09:36:24 2020]00027:Using hardware vertex shaders.

    [Wed Jan 22 09:36:24 2020]00028:CRender::InitDevice: Failed to create device with error 8876086C.

    [Wed Jan 22 09:36:24 2020]00029:CRender::InitDevice: Retrying without lockable backbuffer.

    [Wed Jan 22 09:36:25 2020]00030:CRender::InitDevice: Failed to create device with error 8876086C.

    [Wed Jan 22 09:36:25 2020]00031:CRender::InitDevice: Using Software Vertex processing.

    [Wed Jan 22 09:36:25 2020]00032:CRender::InitDevice: Failed to create device with error 8876086C.

    [Wed Jan 22 09:36:25 2020]00033:CRender::InitDevice: CreateDevice failed.

    [Wed Jan 22 09:36:25 2020]00002:parsing INI file .\defaults.ini
    [Wed Jan 22 09:36:25 2020]00003:INI file .\defaults.ini loaded.
    [Wed Jan 22 09:36:25 2020]00004:parsing INI file ./eqlsUIConfig.ini
    [Wed Jan 22 09:36:25 2020]00005:INI file ./eqlsUIConfig.ini loaded.
    [Wed Jan 22 09:36:25 2020]00034:FAILED: Unable to initialize texture(s), closing game...
    thechacko, Jan 22, 2020
    #2

  3. thechacko Elder

    okay I set eqclient.ini WINDOWED=TRUE and now its fine.
    thechacko, Jan 22, 2020
    #3

  4. Arkatar New Member

    In case anyone else ends up here for the same issue, the exact line to add to eqclient.ini is as follows, in the [Defaults] section:

    WindowedMode=TRUE
    Arkatar, Feb 27, 2022
    #4 Last edited by Accendo, Feb 28, 2022