claim window stuck

Discussion in 'Player Support' started by alanon, Apr 1, 2016.

  1. alanon Lorekeeper

    I tried to claim a Ping's Practical Potion Pack but the claims window is stuck at the 'sending your claim to the server' part. I tried zoning but it made no difference. I never got the item and I can't claim anything else. Any ideas?
  2. Brudal Augur

    I had to petition when the same happened to me about a month ago; they resolved the issue in a day.