Changed chat tabs, earned auto crash achievement.

Discussion in 'Player Support' started by Gorgol the Ogre, Mar 29, 2019.

  1. Gorgol the Ogre Elder

    So I detached a chat tab from my main window, it left a ghost tab called "chat" - when I clicked on it I crashed to desktop and now I crash whenever I try to log into my character. Here is the crash log:

    [Fri Mar 29 19:03:14 2019]00628:Loading cazicthule
    [Fri Mar 29 19:03:14 2019]00629:Loading objects
    [Fri Mar 29 19:03:14 2019]00630:Loading lights
    [Fri Mar 29 19:03:14 2019]00631:Initializing cameras.
    [Fri Mar 29 19:03:14 2019]00632:Initializing lights.
    [Fri Mar 29 19:03:14 2019]00633:Initializing visual effects.
    [Fri Mar 29 19:03:14 2019]00634:Initializing target indicator.
    [Fri Mar 29 19:03:14 2019]00635:Initializing player path.
    [Fri Mar 29 19:03:14 2019]00636:performing post-load operations.
    [Fri Mar 29 19:03:14 2019]00637:Initializing precipitation system.
    [Fri Mar 29 19:03:14 2019]00638:World initialized: cazicthule
    [Fri Mar 29 19:03:14 2019]00639:Resetting cameras.
    [Fri Mar 29 19:03:14 2019]00640:Resetting overlays.
    [Fri Mar 29 19:03:14 2019]00641:Zone initialized.
    [Fri Mar 29 19:03:14 2019]00642:Creating INI files.
    [Fri Mar 29 19:03:14 2019]00643:Requesting AA data.
    [Fri Mar 29 19:03:14 2019]00644:Requesting Skill rank data.
    [Fri Mar 29 19:03:14 2019]00645:parsing INI file .\Gorgol_mangler.ini
    [Fri Mar 29 19:03:14 2019]00646:INI file .\Gorgol_mangler.ini loaded.
    [Fri Mar 29 19:03:14 2019]00647:Loading UI.
    [Fri Mar 29 19:03:14 2019]00648:Deactivating previous UI.
    [Fri Mar 29 19:03:14 2019]00649:Unloading previous textures.
    [Fri Mar 29 19:03:14 2019]00650:Resetting UI.
    [Fri Mar 29 19:03:14 2019]00651:Resetting character select UI.
    [Fri Mar 29 19:03:14 2019]00652:Resetting game UI.
    [Fri Mar 29 19:03:14 2019]00653:UI Reset.
    [Fri Mar 29 19:03:14 2019]00654:Initializing UI.
    [Fri Mar 29 19:03:14 2019]00655:Initializing UI manager.
    [Fri Mar 29 19:03:14 2019]00656:Initializing fonts.
    [Fri Mar 29 19:03:14 2019]00657:parsing UI XML.
    [Fri Mar 29 19:03:14 2019]00658:parsing INI file .\UI_Gorgol_mangler.ini
    [Fri Mar 29 19:03:14 2019]00659:INI file .\UI_Gorgol_mangler.ini loaded.
    [Fri Mar 29 19:03:15 2019]00660:Loading default UI resources.
    [Fri Mar 29 19:03:15 2019]00661:Initializing game UI.
    [Fri Mar 29 19:03:15 2019]00662:Loading Icons.
    [Fri Mar 29 19:03:18 2019]00663:Resetting viewport.
    [Fri Mar 29 19:03:18 2019]00664:Game UI Initialized.
    [Fri Mar 29 19:03:18 2019]00214:Trilinear Mipmapping available.

    [Fri Mar 29 19:03:18 2019]00215:Vertex Shader Version: 3.0

    [Fri Mar 29 19:03:18 2019]00216:pixel Shader Version: 3.0

    [Fri Mar 29 19:03:18 2019]00665:Exception in RunGame GameLoop Code = c0000005 ADDR=75517265
    [Fri Mar 29 19:03:18 2019]00666:EAX=008effa4 EBX=221cec40 ECX=2319a090 EDX=e0ffff58
    [Fri Mar 29 19:03:18 2019]00667:ESI=0000000d EDI=221ced04 EBP=019fe098 ESP=019fde5c
    [Fri Mar 29 19:03:18 2019]00668:process was trying to WRITE invalid data.
    [Fri Mar 29 19:03:18 2019]00669:Invalid access occurred at virtual address 0x75517265.
  2. Gorgol the Ogre Elder

    After following this guide:

    https://help.daybreakgames.com/hc/e...te-and-Regenerate-General-Files-for-EverQuest

    I get this:

    [Fri Mar 29 19:17:27 2019]00013:Enumerating 3D devices.
    [Fri Mar 29 19:17:27 2019]00000:Found adapter #0 - NVIDIA GeForce GTX 1070 (25.21.14.1935)

    [Fri Mar 29 19:17:27 2019]00001:Adapter #0 - NVIDIA GeForce GTX 1070 :

    [Fri Mar 29 19:17:27 2019]00002:32Bit = 1, D32 = 0, D24 = 1, D16 = 1

    [Fri Mar 29 19:17:27 2019]00003:16Bit(565) = 1, D32 = 0, D24 = 1, D16 = 1

    [Fri Mar 29 19:17:27 2019]00004:16Bit(1555) = 0, D32 = 0, D24 = 0, D16 = 0

    [Fri Mar 29 19:17:27 2019]00014:Initializing keypress handler.
    [Fri Mar 29 19:17:27 2019]00015:Loading keyboard tables.
    [Fri Mar 29 19:17:27 2019]00016:Creating window.
    [Fri Mar 29 19:17:27 2019]00017:Checking display driver version.
    [Fri Mar 29 19:17:28 2019]00018:Activating window.
    [Fri Mar 29 19:17:28 2019]00000:parsing INI file .\eqclient.ini
    [Fri Mar 29 19:17:28 2019]00001:INI file .\eqclient.ini loaded.
    [Fri Mar 29 19:17:28 2019]00005:CRender::InitDevice: Using 16bit 565 mode.

    [Fri Mar 29 19:17:28 2019]00006:CRender::InitDevice: Using vsync 0.

    [Fri Mar 29 19:17:28 2019]00007:CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.

    [Fri Mar 29 19:17:28 2019]00008:CRender::InitDevice: HardwareTnL Enabled.
    [Fri Mar 29 19:17:28 2019]00009:Using hardware vertex shaders.

    [Fri Mar 29 19:17:28 2019]00010:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 19:17:28 2019]00011:CRender::InitDevice: Failed 24bit Z with 16Bit Color, Retrying with 16bit Z.

    [Fri Mar 29 19:17:28 2019]00012:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 19:17:28 2019]00013:CRender::InitDevice: Retrying without lockable backbuffer.

    [Fri Mar 29 19:17:29 2019]00014:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 19:17:29 2019]00015:CRender::InitDevice: Using Software Vertex processing.

    [Fri Mar 29 19:17:29 2019]00016:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 19:17:29 2019]00017:CRender::InitDevice: CreateDevice failed.

    [Fri Mar 29 19:17:29 2019]00018:CRender::InitDevice: Using 16bit 565 mode.

    [Fri Mar 29 19:17:29 2019]00019:CRender::InitDevice: Using vsync 0.

    [Fri Mar 29 19:17:29 2019]00020:CRender::InitDevice: Using 16bit depth buffer.

    [Fri Mar 29 19:17:29 2019]00021:CRender::InitDevice: HardwareTnL Enabled.
    [Fri Mar 29 19:17:29 2019]00022:Using hardware vertex shaders.

    [Fri Mar 29 19:17:29 2019]00023:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 19:17:29 2019]00024:CRender::InitDevice: Retrying without lockable backbuffer.

    [Fri Mar 29 19:17:29 2019]00025:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 19:17:29 2019]00026:CRender::InitDevice: Using Software Vertex processing.

    [Fri Mar 29 19:17:29 2019]00027:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 19:17:29 2019]00028:CRender::InitDevice: CreateDevice failed.

    [Fri Mar 29 19:17:29 2019]00002:parsing INI file .\defaults.ini
    [Fri Mar 29 19:17:29 2019]00003:INI file .\defaults.ini loaded.
    [Fri Mar 29 19:17:29 2019]00004:parsing INI file ./eqlsUIConfig.ini
    [Fri Mar 29 19:17:29 2019]00005:INI file ./eqlsUIConfig.ini loaded.
    [Fri Mar 29 19:17:29 2019]00029:FAILED: Unable to initialize texture(s), closing game...
  3. Gorgol the Ogre Elder

    Logs via a fresh install:


    [Fri Mar 29 20:10:40 2019]00003:16Bit(565) = 1, D32 = 0, D24 = 1, D16 = 1

    [Fri Mar 29 20:10:40 2019]00004:16Bit(1555) = 0, D32 = 0, D24 = 0, D16 = 0

    [Fri Mar 29 20:10:40 2019]00014:Initializing keypress handler.
    [Fri Mar 29 20:10:40 2019]00015:Loading keyboard tables.
    [Fri Mar 29 20:10:40 2019]00016:Creating window.
    [Fri Mar 29 20:10:40 2019]00017:Checking display driver version.
    [Fri Mar 29 20:10:41 2019]00018:Activating window.
    [Fri Mar 29 20:10:41 2019]00000:parsing INI file .\eqclient.ini
    [Fri Mar 29 20:10:41 2019]00001:INI file .\eqclient.ini loaded.
    [Fri Mar 29 20:10:41 2019]00005:CRender::InitDevice: Using 16bit 565 mode.

    [Fri Mar 29 20:10:41 2019]00006:CRender::InitDevice: Using vsync 0.

    [Fri Mar 29 20:10:41 2019]00007:CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.

    [Fri Mar 29 20:10:41 2019]00008:CRender::InitDevice: HardwareTnL Enabled.
    [Fri Mar 29 20:10:41 2019]00009:Using hardware vertex shaders.

    [Fri Mar 29 20:10:41 2019]00010:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:10:41 2019]00011:CRender::InitDevice: Failed 24bit Z with 16Bit Color, Retrying with 16bit Z.

    [Fri Mar 29 20:10:41 2019]00012:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:10:41 2019]00013:CRender::InitDevice: Retrying without lockable backbuffer.

    [Fri Mar 29 20:10:41 2019]00014:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:10:41 2019]00015:CRender::InitDevice: Using Software Vertex processing.

    [Fri Mar 29 20:10:41 2019]00016:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:10:41 2019]00017:CRender::InitDevice: CreateDevice failed.

    [Fri Mar 29 20:10:41 2019]00018:CRender::InitDevice: Using 16bit 565 mode.

    [Fri Mar 29 20:10:41 2019]00019:CRender::InitDevice: Using vsync 0.

    [Fri Mar 29 20:10:41 2019]00020:CRender::InitDevice: Using 16bit depth buffer.

    [Fri Mar 29 20:10:41 2019]00021:CRender::InitDevice: HardwareTnL Enabled.
    [Fri Mar 29 20:10:41 2019]00022:Using hardware vertex shaders.

    [Fri Mar 29 20:10:41 2019]00023:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:10:41 2019]00024:CRender::InitDevice: Retrying without lockable backbuffer.

    [Fri Mar 29 20:10:41 2019]00025:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:10:41 2019]00026:CRender::InitDevice: Using Software Vertex processing.

    [Fri Mar 29 20:10:41 2019]00027:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:10:41 2019]00028:CRender::InitDevice: CreateDevice failed.

    [Fri Mar 29 20:10:42 2019]00002:parsing INI file .\defaults.ini
    [Fri Mar 29 20:10:42 2019]00003:INI file .\defaults.ini loaded.
    [Fri Mar 29 20:10:42 2019]00004:parsing INI file ./eqlsUIConfig.ini
    [Fri Mar 29 20:10:42 2019]00005:INI file ./eqlsUIConfig.ini loaded.
    [Fri Mar 29 20:10:42 2019]00029:FAILED: Unable to initialize texture(s), closing game...
  4. Gorgol the Ogre Elder

    Latest log:
    [Fri Mar 29 20:26:37 2019]00000:Starting EverQuest (Built Mar 12 2019 14:18:15)
    [Fri Mar 29 20:26:37 2019]00001:EverQuest Configuration Type: RELEASE_NON_AVATAR
    [Fri Mar 29 20:26:37 2019]00002:Timezone: UTC+8h00m
    [Fri Mar 29 20:26:37 2019]00003:Loading graphics DLL.
    [Fri Mar 29 20:26:37 2019]00004:parsing INI file .\eqclient.ini
    [Fri Mar 29 20:26:37 2019]00005:INI file .\eqclient.ini loaded.
    [Fri Mar 29 20:26:37 2019]00006:parsing INI file .\defaults.ini
    [Fri Mar 29 20:26:37 2019]00007:INI file .\defaults.ini loaded.
    [Fri Mar 29 20:26:38 2019]00008:Graphics DLL Configuration Type: GraphicsDLL9
    [Fri Mar 29 20:26:38 2019]00009:Graphics DLL Version 2.00.109563
    [Fri Mar 29 20:26:38 2019]00010:Initializing timers.
    [Fri Mar 29 20:26:40 2019]00011:Checking critical files.
    [Fri Mar 29 20:26:40 2019]00012:Initializing WinSock.
    [Fri Mar 29 20:26:40 2019]00013:Enumerating 3D devices.
    [Fri Mar 29 20:26:40 2019]00000:Found adapter #0 - NVIDIA GeForce GTX 1070 (25.21.14.1967)

    [Fri Mar 29 20:26:40 2019]00001:Adapter #0 - NVIDIA GeForce GTX 1070 :

    [Fri Mar 29 20:26:40 2019]00002:32Bit = 1, D32 = 0, D24 = 1, D16 = 1

    [Fri Mar 29 20:26:40 2019]00003:16Bit(565) = 1, D32 = 0, D24 = 1, D16 = 1

    [Fri Mar 29 20:26:40 2019]00004:16Bit(1555) = 0, D32 = 0, D24 = 0, D16 = 0

    [Fri Mar 29 20:26:40 2019]00014:Initializing keypress handler.
    [Fri Mar 29 20:26:40 2019]00015:Loading keyboard tables.
    [Fri Mar 29 20:26:40 2019]00016:Creating window.
    [Fri Mar 29 20:26:40 2019]00017:Checking display driver version.
    [Fri Mar 29 20:26:41 2019]00018:Activating window.
    [Fri Mar 29 20:26:41 2019]00000:parsing INI file .\eqclient.ini
    [Fri Mar 29 20:26:41 2019]00001:INI file .\eqclient.ini loaded.
    [Fri Mar 29 20:26:41 2019]00005:CRender::InitDevice: Using 16bit 565 mode.

    [Fri Mar 29 20:26:41 2019]00006:CRender::InitDevice: Using vsync 0.

    [Fri Mar 29 20:26:41 2019]00007:CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.

    [Fri Mar 29 20:26:41 2019]00008:CRender::InitDevice: HardwareTnL Enabled.
    [Fri Mar 29 20:26:41 2019]00009:Using hardware vertex shaders.

    [Fri Mar 29 20:26:41 2019]00010:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:26:41 2019]00011:CRender::InitDevice: Failed 24bit Z with 16Bit Color, Retrying with 16bit Z.

    [Fri Mar 29 20:26:41 2019]00012:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:26:41 2019]00013:CRender::InitDevice: Retrying without lockable backbuffer.

    [Fri Mar 29 20:26:41 2019]00014:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:26:41 2019]00015:CRender::InitDevice: Using Software Vertex processing.

    [Fri Mar 29 20:26:41 2019]00016:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:26:41 2019]00017:CRender::InitDevice: CreateDevice failed.

    [Fri Mar 29 20:26:41 2019]00018:CRender::InitDevice: Using 16bit 565 mode.

    [Fri Mar 29 20:26:41 2019]00019:CRender::InitDevice: Using vsync 0.

    [Fri Mar 29 20:26:41 2019]00020:CRender::InitDevice: Using 16bit depth buffer.

    [Fri Mar 29 20:26:41 2019]00021:CRender::InitDevice: HardwareTnL Enabled.
    [Fri Mar 29 20:26:41 2019]00022:Using hardware vertex shaders.

    [Fri Mar 29 20:26:41 2019]00023:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:26:41 2019]00024:CRender::InitDevice: Retrying without lockable backbuffer.

    [Fri Mar 29 20:26:42 2019]00025:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:26:42 2019]00026:CRender::InitDevice: Using Software Vertex processing.

    [Fri Mar 29 20:26:42 2019]00027:CRender::InitDevice: Failed to create device with error 8876086C.

    [Fri Mar 29 20:26:42 2019]00028:CRender::InitDevice: CreateDevice failed.

    [Fri Mar 29 20:26:42 2019]00002:parsing INI file .\defaults.ini
    [Fri Mar 29 20:26:42 2019]00003:INI file .\defaults.ini loaded.
    [Fri Mar 29 20:26:42 2019]00004:parsing INI file ./eqlsUIConfig.ini
    [Fri Mar 29 20:26:42 2019]00005:INI file ./eqlsUIConfig.ini loaded.
    [Fri Mar 29 20:26:42 2019]00029:FAILED: Unable to initialize texture(s), closing game...
  5. CatsPaws No response to your post cause your on ignore

    Can you get to the character select screen? If so try to reset ui to default - its a little button at the bottom

    Failing that try to delete character ini files - save a copy first off to the side - this has been mentioned as working for others.
  6. Gorgol the Ogre Elder

    Cannot get to the character select screen, I crash shortly after launching the client from the patcher.

    Deleted the character ini files too, that didn't help either.
  7. CatsPaws No response to your post cause your on ignore

    Try bypassing the patcher?
  8. AnzoRagespirit Augur

    Don't worry this will be fixed after your next billing cycle and/or the next patch date, whichever comes first.
  9. Gorgol the Ogre Elder

    So, I don't know what exactly happened here but it all started from a bug with new chat tabs. None of the partial solutions worked, ended up having to delete my entire EQ directory and re-install from scratch. That did the trick.