Can't upgrade a pre-ordered account

Discussion in 'Player Support' started by Kedra Leafwalker, Nov 6, 2020.

  1. Kedra Leafwalker Lorekeeper

    I am trying to upgrade one of my accounts that I have pre-ordered the new expansion on and its not letting me they are all greyed out. I am hoping to upgrade to the collectors edition so I can use the heroic token on my chanter.
  2. CatsPaws No response to your post cause your on ignore

    Yea, its been mentioned that if you buy the base version on pre order that you cannot upgrade right now. I think once the expansion is released then you will be able to upgrade.

    Since the expansion is not fully released it would make sense that we could not upgrade cause its in beta not in live.