Can't preorder

Discussion in 'Player Support' started by Jondalar, Oct 25, 2017.

  1. Jondalar Augur

    Every time I try to.preorder I get a page saying
    Were sorry, a system error has occurred while processing your request. Please try again later. We apologize for the inconvenience. If you continue to encounter this error, please view our Knowledge Base for possible solutions to your error.

    Anyone having this problem? My card and address are current and I'm logged in and an all access member
  2. Khat_Nip Augur

    I had this happen to me when I initially tried to purchase but closed my browser completely and went back in and it worked just fine.
  3. Raytan Elder

  4. Jondalar Augur

    Not a double charge problem. I click buy now on ring of scale page and get the error page listed above
  5. douxreve Journeyman

    I got the same problem
  6. Jondalar Augur

    Same problem on any browser or device. It should be noted that I am able to purchase station cash so it isn't a card issue.
  7. Jondalar Augur

    Still no love. Opened ticket yesterday. Response? We were having issues this morning. Please try again. I've been trying for over 24 hours. God I wish they had phone support.

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