Cannot update EQ

*Error: Unable to write to Exception: Cannot open file - C:/Program Files (x86)/Sony/EverQuest/LegendsOfNorrath/LegendsOfNorrath.dll (13) - http://eq.patch.station.sony.com/patch/sha/lon/lon.sha.zs/d9/a8e/f6f9d281abcdf57202314f81f92643fe493. The file may be in use or you may lack the necessary permissions to install.

Not sure what to do here. I originally installed from EQ plat discs and I could not run the game. Someone told me to go to website and download the "new" eq icon and run that so I did. Any ideas as to why I cannot update the launcher and play?

Thanks

The launcher that you will want to use in order to install EverQuest can be found at the following link:

http://launch.soe.com/everquest/

The issue you are currently encountering, however, may be related to a permissions issue with Windows. If you encounter the same issue or a similar one when trying to install the game once again please follow these steps:

1. Right-click on your Sony Online Entertainment folder.
2. Select Properties.
3. Go to the Security tab.
4. Select Edit.
5. Select Users (YOURNAME\Users)
6. In the Allow column, select Full control.
7. Apply those permissions, and try again.

If you encounter any additional issues please feel free to open a support ticket with us for further assistance.

I have the same error and i am an admin for my system. all updates have installed correctly until this morning. any suggestions?

update: there was an emergency patch the night before and files were in use. fixed.

I am getting this error, and I have updated the permissions and I a still not able to run the launcher... Any suggestions?

Gwen