Cannot delete character

Discussion in 'Player Support' started by Armour, Jun 6, 2018.

  1. Armour New Member

    selected character, hit delete, typed in name for confirmation, then nothing
  2. CatsPaws Augur

    Have you logged out and back in and character is still there?
  3. Armour New Member

    twice so far
  4. CatsPaws Augur

    Hmm just deleted a char on my account and it worked fine - less than 1 second after I clicked ok - is this a heroic one?
  5. Armour New Member

    that i cannot remember
  6. CatsPaws Augur

    That's about the only thing I can think of is if its one of the original (2014) heroic that were given out and if you try to delete one of those you get a warning message. The other heroics (paid or bought and most recent given out in 2017) can be remade with no issue.

    So if it is one of those there could be a server issue that is not sending you the warning message and as your not getting it you cannot do the second confirmation so it all just stagnates.

    Guess if you really need to delete the poor guy then file a petition or just wait and try again in a month or so.
  7. niente Developer

    What's your server & character name? Can PM me if you want
  8. Armour New Member

    Freder on Firiona Vie
  9. Armour New Member

    wanted to delete that character and start a mage with same name
  10. slayerofbats Augur

    Maybe there is some popup that says are you sure or something and it is off the screen? I had that happen before with changing resolutions around.
  11. niente Developer

    This is a bug with deleting trial heroic characters. It should be fixed soon™.
    Sumonerr_Tunare likes this.
  12. CatsPaws Augur

    Wow I almost hit the nail on the head! I really should go to work for you guys :eek:
  13. Ghazghul New Member

    lolz
  14. Freeidiot New Member

    so working as intended doesnt apply anymore? so sad!

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