Broker's Backpack Set Claim Failure Resulting in Loss of Bag

Discussion in 'Player Support' started by VarianceAgnarr, Jan 18, 2018.

  1. VarianceAgnarr New Member

    I purchased a Broker's Backpack Set, was billed, had it show up in /claim, claimed it, then it froze for the rest of my playtime and never delivered the bag. I tried relogging, and the bag was still not in my possession, and it was no longer claimable as well.
  2. Raytan Augur


    If you haven't yet, I think you're going to have to submit a petition for this. I don't think the Dev's can help with this and you'll need customer service.