100% honest, running an MMO is hard. Lots can go wrong. But you can probably imagine our frustration of 3 days of crashing. We've been told multiple times it's been fixed, and it keeps happening. Is it your hosting hardware? It's hard to want to play when we keep crashing and get rolled back to the last time we zoned or logged, on top of not being told anything other than "we're working on it" or "it's fixed!" before it crashes again.