Account went from gold to F2P with 249 days left on All access

Discussion in 'Player Support' started by frankie78227, May 23, 2015.

  1. frankie78227 Augur

    I have no idea what happened but my ticktet # is150523-000554. Any help would be appreciated. I was on Trakanon server at the time.
  2. Aghinem Augur


    You broke the matrix...
  3. frankie78227 Augur

    I don't understand how its even possible. My DB acct is showing active status and my inventory screen shows all access days : 249. All my prestige items are purple and my J5 mercs cannot be unsuspended.

    edit : guess I should demand a refund like everyone else.

    2nd edit: logging all the way to desk top and a file check seemed to do the trick.