20 Day Ticket, no Response

Discussion in 'Player Support' started by Bobbybick, Nov 1, 2017.

  1. Bobbybick Only Banned Twice

    What's going on with CSR right now? I've had a support Ticket in place since October 12th and aside from the initial canned response I got asking for account information details I haven't heard anything back. The Ticket has been "Open" now for almost 3 weeks, at this point I'm starting to wonder if I just need to create an entire new ticket and start the process over.

    Ref Ticket #439315
  2. Tumie New Member

    I have had one open for 21 days now. I have tried tweeting support but no response either. Not sure what to do either. I have had zero response on my ticket.
  3. Bobbybick Only Banned Twice

    Making a stink seemed to work, got an answer / resolved about an hour afterwards.

    GL yung Tumie
  4. Tumie New Member

    Well, my ticket number is 438658, if any CSR is available to check on it