Please also keep in mind that it is a paid service and you will also need to be prepared to verify the account information for both accounts.
We still offer that service but it's limited to special cases. Please be sure to submit in a support ticket so we can direct it to the team that...
Tanois, try using a different browser to see if it makes a difference. Regardless, please feel free to contact our phone/chat support so we can...
Sorry for the late response. Thom and I were both having the same problems too so it may have been just a temporary thing. It should be working...
Sarkaukar is correct. We are here to provide general suggestions but for issues that require more research, it'll require you to submit in a support...
To be honest, (1-0) errors can be caused by a number of things. I'd recommend running through the suggestions in this kb article: Answer Title:...
Not a problem! I've reported it so If I find out anything, I'll make sure I update the thread.
Sorry for the late response. Everything should be back up now so please let us know if you still have issues.
Hey guys, I'll look into this and try to get to you once I figure out what's going on. Thanks for the updates!
You might want to contact our phone support team during open hours so they can escalate a petition for you. You can also post any bugs you find on...
The issue you are currently experiencing is commonly related to a caching issue with the game's launchpad. In order to possibly resolve this issue,...
The most common causes of a socket error is Bloatware. In these cases, a semi-malicious program (or group of programs) is preventing the launch pad...
Thank you for reporting the two quests. We here in tech and billing can escalate your feedback but the best place to post these are on forums....
I'd recommend posting on here: https://forums.station.sony.com/eq/index.php?forums/test-update-notes-and-bug-roundup.10/ The dev's look over these...
We are going to need to gather more details to determine why you're crashing. Please submit in a support ticket with both your Dxdiag/Msinfo in...
^ I'd follow Sark's suggestion and let us know if it makes a difference. If it doesn't, please submit in a support ticket so we can further...
^^^ Please let us know if you still have problems if Sirene's suggestion doesn't work.
Please be sure to to submit a /bug report so it can be directly reported to the devs. For more information, please read the knowledge base below:...
You may want to make backups and then delete the following files: defaults.ini eqclient.ini eqgame.exe EQGfx_Dx8.dll EQGraphicsDX9.dll...
Glad you were able to figure out the issue.Here's additional tips for anyone who is still encountering crashing problems. Answer Title: Suggestions...
Separate names with a comma.