Info Needed Purple bug/heals not registering

Discussion in 'Bug Reports' started by Covennx, Feb 16, 2023.

  1. Covennx Augur

    Category: Character/event?
    Date/Time: 2/4/23, 2/9/23, 2/13/23

    Character: Covennx 120 rog Xegony, Sheistress 120 bard Firiona Vie
    Zone: Deepshade raid instance

    This isn't the purple bug where you almost die and get saved and then can't click buttons or anything. This seems to be an issue where heals appear to stop registering for a period of time, you purple, fall unconscious and wait to die, but at the point you would normally die, you pop back up full health. It looks like a normal unconscious event, you can't move, cast, anything. I had this same issue once or twice on my Cleric during Griklor event in ToV, but now I have had it twice on 2 different characters, on 2 different servers, 2 different eq installs, on 3 different days.

    I have only seen this in the Deepshade raid instance during the Myconid Mutiny event while killing "The Star". Xegony on 2/4/23 1236PST and 2/9/23 1712PST. Firiona Vie on 2/4/23 1433PST and 2/13/23 1739PST. There was one other in my group on FV 2/13/23 that had the same bug. He was laying unconscious asking for a heal when he showed full health in group and was receiving heals

    Here are a couple videos of the events.

    Rogue on Xegony 2/9/23


    Bard on Firiona Vie 2/13/23
    Evurkvest, Warpeace, Raccoo and 52 others like this.
  2. Jondalar Augur

    I have had this happen to myself and group members multiple times on "The Star" as well.
    FawnTemplar likes this.
  3. Nilwean Elder

    This has been happening for a long time; I remember it during TBM. For some reason, direct heals won't work but heals over time will, until the client is able to resync with the server.
    Duder likes this.
  4. Fenthen aka Rath

    If video evidence isn't enough for developers to fix their game, raid lag, and other things... then... I just don't know what to tell you. It's already obvious enough that they don't play the game, or we'd have fixed raid lag years ago.
    Duder likes this.
  5. Thunderkiks Augur

    Saw this on The Star as well.
  6. scaethach Scholar

    Also had this happen on Myconid.
  7. FranktheBank Augur

    Oh thats why my group was at 100% and I was at 30% lol
  8. 666DPSweDeliver Augur


    Because there is a fundamental difference between showing there's a problem, understanding what's causing the problem, and developing an actual solution to fix the problem.
  9. niente Developer

    If possible, and I realize it's a lot to ask. Having seen bugs like this before if you have someone else's stream of the same raid, or a 2nd client you were boxing when char A vs B encountered the bug that would be very helpful (especially a healer).

    Also if you can list the debuffs that are on you when it happens. Might be some pattern there. There was a bug like this with DoT shielding not working correctly on the client and this might be similar. I'm not sure the DoT shielding one ever completely went away.

    Edit: Also also, a log snipped of the damage your client thinks you are taking when you are losing HP with no heals and go unconscious. Someone else could paste their logs of you being damaged as well, because they may not match. Or someone else w/ logs of you being healed for 0 during that time
    PathToEternity likes this.
  10. Covennx Augur

    This was someone in my group just now purple bugged, and what I see him receiving.

    Code:
    [Thu Feb 16 19:14:12 2023] Jennre pierces The Star for 9192 points of damage. (Critical)
    [Thu Feb 16 19:14:12 2023] Jennre pierces The Star for 11901 points of damage. (Critical Flurry)
    [Thu Feb 16 19:14:13 2023] Jennre hit The Star for 449519 points of magic damage by Sogran's Insult Rk. III. (Critical)
    [Thu Feb 16 19:14:15 2023] The Star has taken 793946 damage from Cruor's Chant of Poison Rk. III by Jennre. (Lucky Critical)
    [Thu Feb 16 19:14:15 2023] The Star has taken 174893 damage from Shak Dathor's Chant of Flame Rk. III by Jennre.
    [Thu Feb 16 19:14:15 2023] Beorun begins casting Group Bestial Alignment VII.
    [Thu Feb 16 19:14:15 2023] Jennre is filled with a wild spirit.
    [Thu Feb 16 19:14:18 2023] Jennre has taken 158759 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 16 19:14:19 2023] Beorun tells the group, 'GBA'
    [Thu Feb 16 19:14:21 2023] Tsiawd begins casting Group Guardian of the Forest XVIII.
    [Thu Feb 16 19:14:21 2023] The Star has taken 767477 damage from Cruor's Chant of Poison Rk. III by Jennre. (Lucky Critical)
    [Thu Feb 16 19:14:24 2023] Jennre tells the group, 'whimper'
    [Thu Feb 16 19:14:24 2023] Jennre has taken 158759 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 16 19:14:25 2023] Jennre is surrounded by a wind of renewal.
    [Thu Feb 16 19:14:25 2023] Jennre is surrounded by a wind of renewal.
    [Thu Feb 16 19:14:31 2023] Jennre has taken 158759 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 16 19:14:31 2023] Jennre becomes a paragon of spirit.
    [Thu Feb 16 19:14:37 2023] Jennre is graced.
    [Thu Feb 16 19:14:38 2023] Jennre has taken 158759 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 16 19:14:44 2023] Jennre has taken 158759 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 16 19:14:49 2023] Jennre tells the group, 'May I have a heal?'
    [Thu Feb 16 19:14:51 2023] Jennre has taken 158759 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 16 19:14:52 2023] Jennre experiences an ancestor's intervention.
    [Thu Feb 16 19:14:57 2023] Beorun tells the group, 'its a bug'
    [Thu Feb 16 19:14:57 2023] Jennre has taken 158759 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 16 19:14:58 2023] Jennre is cleansed.
    [Thu Feb 16 19:14:58 2023] Mightymaus healed Jennre for 3653 (72963) hit points by Splash of Repentance Rk. III. (Lucky Critical Twincast)
    [Thu Feb 16 19:14:59 2023] Jennre begins casting Blackguard's Synergy Strike IV.
    [Thu Feb 16 19:14:59 2023] Jennre hit The Star for 57600 points of chromatic damage by Blackguard's Synergy Strike IV.
    [Thu Feb 16 19:14:59 2023] Jennre begins singing Selo's Kick XXXII.
    [Thu Feb 16 19:14:59 2023] Jennre kicks The Star for 255110 points of damage. (Lucky Critical)
    Same event tonight a minute later I had the same issue, but was unconscious for a lesser time.

    Code:
    [Thu Feb 16 19:16:02 2023] You can use the ability Shadowstrike Rk. III again in 0 minute(s) 6 seconds.
    [Thu Feb 16 19:16:02 2023] You can use the ability Beguile Rk. III again in 0 minute(s) 20 seconds.
    [Thu Feb 16 19:16:02 2023] You can use the ability Obfuscated Blade Rk. III again in 0 minute(s) 34 seconds.
    [Thu Feb 16 19:16:02 2023] You can use the ability Shadow-Hunter's Dagger Rk. III again in 0 minute(s) 20 seconds.
    [Thu Feb 16 19:16:02 2023] You lose focus on the apex of the pathfinders.
    [Thu Feb 16 19:16:02 2023] You have been knocked unconscious!
    [Thu Feb 16 19:16:02 2023] You pierce The Star for 48634 points of damage.
    [Thu Feb 16 19:16:02 2023] You pierce The Star for 108228 points of damage. (Critical)
    [Thu Feb 16 19:16:02 2023] You pierce The Star for 115686 points of damage. (Critical)
    [Thu Feb 16 19:16:02 2023] You pierce The Star for 67739 points of damage. (Critical)
    [Thu Feb 16 19:16:02 2023] You pierce The Star for 115686 points of damage. (Critical)
    [Thu Feb 16 19:16:02 2023] You pierce The Star for 47483 points of damage. (Lucky Critical Flurry)
    [Thu Feb 16 19:16:02 2023] You pierce The Star for 122435 points of damage. (Lucky Critical Flurry)
    [Thu Feb 16 19:16:05 2023] You tell your party, 'im purple now'
    [Thu Feb 16 19:16:06 2023] The Star has taken 80000 damage from your Twisted Shank XXXVII.
    [Thu Feb 16 19:16:06 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 16 19:16:06 2023] Your mental potential fades.
    [Thu Feb 16 19:16:07 2023] You are conscious again!
    [Thu Feb 16 19:16:08 2023] You experience a healing wave.
    [Thu Feb 16 19:16:08 2023] Goratoar healed you for 33853 (59591) hit points by Spiritual Shower Rk. III.
    [Thu Feb 16 19:16:08 2023] Jennre tells the group, '♫ ♫♪ <<<< EPIC  >>>> has been CLICKED!  BARDS rock your CRITS!! ♫ ♫♪'
    [Thu Feb 16 19:16:08 2023] You can use the ability Disorienting Puncture Rk. III again in 0 minute(s) 14 seconds.
    [Thu Feb 16 19:16:08 2023] You can use the ability Beguile Rk. III again in 0 minute(s) 14 seconds.
    [Thu Feb 16 19:16:08 2023] You can use the ability Obfuscated Blade Rk. III again in 0 minute(s) 28 seconds.
    [Thu Feb 16 19:16:08 2023] You can use the ability Shadow-Hunter's Dagger Rk. III again in 0 minute(s) 14 seconds.
    [Thu Feb 16 19:16:08 2023] You backstab The Star for 147744 points of damage. (Critical)
    [Thu Feb 16 19:16:08 2023] You begin casting Massive Strike XXVI.
    Duder and niente like this.
  11. Covennx Augur

    Duder and niente like this.
  12. niente Developer

    A 400k DoT? It may just be that previous DoT bug. It is probably magnified by the fact that the DoT is huge.

    Next time it happens, if you can have your HP #s on screen during the video that would be helpful. The info you posted is very helpful, thank you.
    Duder and Fenthen like this.
  13. Fenthen aka Rath

    Happed to me twice just now (Guitar / Symphony of Arms guild / Firiona Vie) as we beat that raid, both times on Star.
  14. Covennx Augur

    Pulled the log from my bard on 2/13/23 FV raid. Went unconscious at 19:43:20, conscious again at 19:44:03 without a heal from a splash, shower, ward or group heal. Just taking dot damage. I don't have heal others turned on for this character From the following raid clip.






    Code:
    [Mon Feb 13 19:42:57 2023] Cakebrooke`s ward healed you for 13000 hit points by Exquisite Restoration XVIII.
    [Mon Feb 13 19:42:59 2023] Slivern healed you for 5400 hit points by Issuance of Conviction Effect III.
    [Mon Feb 13 19:43:01 2023] Toadette healed you for 5400 hit points by Issuance of Conviction Effect III.
    [Mon Feb 13 19:43:01 2023] Mitens healed you for 44051 (44891) hit points by Dichotomic Fury 1. (Critical)
    [Mon Feb 13 19:43:02 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:43:03 2023] Bambuka healed you for 148447 (159145) hit points by Spiritual Shower Rk. III.
    [Mon Feb 13 19:43:08 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:43:09 2023] Bambuka healed you for 52908 hit points by Spiritual Shower Rk. III.
    [Mon Feb 13 19:43:09 2023] Urzhad healed you for 42393 (179889) hit points by Refreshing Splash Rk. III. (Lucky Critical)
    [Mon Feb 13 19:43:14 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:43:15 2023] Bambuka healed you for 83291 (137637) hit points by Spiritual Shower Rk. III. (Lucky Critical)
    [Mon Feb 13 19:43:20 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:43:20 2023] You have been knocked unconscious!
    [Mon Feb 13 19:43:21 2023] Tahld`s ward healed you for 10250 hit points by Ancient Restoration XX.
    [Mon Feb 13 19:43:21 2023] Snowzz`s ward healed you for 10250 hit points by Ancient Restoration XX.
    [Mon Feb 13 19:43:21 2023] Bambuka healed you for 32273 (56515) hit points by Spiritual Shower Rk. III.
    [Mon Feb 13 19:43:27 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:43:33 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:43:39 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:43:45 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:43:51 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:43:57 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:44:03 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:44:03 2023] You are conscious again!
    [Mon Feb 13 19:44:03 2023] Snowzz healed you for 24594 (67074) hit points by Spiritual Shower Rk. II.
    [Mon Feb 13 19:44:09 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:44:09 2023] Bubasham healed you for 43824 (117121) hit points by Spiritual Shower Rk. III. (Critical Twincast)
    [Mon Feb 13 19:44:15 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:44:16 2023] Tahld`s ward healed you for 10250 hit points by Ancient Restoration XX.
    [Mon Feb 13 19:44:16 2023] Snowzz`s ward healed you for 10250 hit points by Ancient Restoration XX.
    [Mon Feb 13 19:44:17 2023] Littlejon healed you for 24899 (63373) hit points by Spiritual Shower Rk. III. (Twincast)
    [Mon Feb 13 19:44:21 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:44:21 2023] Ameliae`s ward healed you for 10250 hit points by Nature's Restoration XXXII.
    [Mon Feb 13 19:44:21 2023] Kuvani`s ward healed you for 1545 (10250) hit points by Nature's Restoration XXXII.
    [Mon Feb 13 19:44:27 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Mon Feb 13 19:44:28 2023] Bubasham healed you for 68994 (242255) hit points by Rowain's Recourse Rk. III. (Critical)
    [Mon Feb 13 19:44:33 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    Logs from 2/9/23 raid on Rog on Xegony

    Code:
    [Thu Feb 09 19:14:51 2023] Kuvani`s ward healed you for 10250 hit points by Nature's Restoration XXXII.
    [Thu Feb 09 19:14:51 2023] Goratoar`s ward healed you for 10250 hit points by Ancient Restoration XX.
    [Thu Feb 09 19:14:51 2023] Goratoar healed you for 35290 (166362) hit points by Spiritual Shower Rk. III. (Lucky Critical Twincast)
    [Thu Feb 09 19:14:54 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 09 19:14:54 2023] Goratoar healed you for 27109 (66667) hit points by Spiritual Shower Rk. III. (Twincast)
    [Thu Feb 09 19:15:00 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 09 19:15:06 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 09 19:15:12 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 09 19:15:18 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 09 19:15:18 2023] Cozi healed you for 3346 (60388) hit points by Spiritual Shower Rk. III. (Twincast)
    [Thu Feb 09 19:15:19 2023] You have been knocked unconscious!
    [Thu Feb 09 19:15:24 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 09 19:15:30 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 09 19:15:31 2023] You are conscious again!
    [Thu Feb 09 19:15:31 2023] Pumm healed you for 29759 (59953) hit points by Spiritual Shower Rk. II.
    [Thu Feb 09 19:15:37 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 09 19:15:37 2023] Jondolar healed you for 72265 hit points by Spiritual Shower Rk. III. (Twincast)
    [Thu Feb 09 19:15:37 2023] Jondolar healed you for 1950 (74615) hit points by Spiritual Shower Rk. III.
    [Thu Feb 09 19:15:43 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 09 19:15:43 2023] Wormm healed you for 125412 hit points by Spiritual Shower Rk. III. (Critical Twincast)
    
    The weird part here


    [Thu Feb 09 19:15:18 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
    [Thu Feb 09 19:15:18 2023] Cozi healed you for 3346 (60388) hit points by Spiritual Shower Rk. III. (Twincast)
    [Thu Feb 09 19:15:19 2023] You have been knocked unconscious!
    [Thu Feb 09 19:15:24 2023] You have taken 239740 damage from Ringing Crystal Temple by The Star.
  15. FawnTemplar Augur

    This has happened to me many times on raids where the whole group will take some AE damage, I will then cast a group heal which will heal the whole group but me, I will then commence to single target healing myself and those will appear to not land. After maybe two ticks of spam healing myself, suddenly I will pop to 100%.

    This has happened at least since last expansion but has likely been around much longer. I have just always written it off as lag.
    bbanz and Velisaris_MS like this.
  16. Covennx Augur

    OBS was on 720p because I'm an idiot, but have Inventory open with HP showing and Heals on ME in the window next to it, showing 0 (65738) while losing HP and while unconscious/bleeding.

    Duder likes this.
  17. Velisaris_MS Augur

    It's not just raids. I see exactly what you described on an almost nightly basis in groups, not just with my own toon, but with other toons as well. I'll spam 2 or 3 heals on the tank as he's taking damage, the health bar (from my point of view) seems to get locked, then suddenly it's 100% without me casting anything.

    I also just assumed it was lag, but I've seen this happening for years.
    Duder likes this.
  18. Laedyinya New Member

    It is more noticeable on Myconid because of the AE damage being taken, but I can confirm that it is happening elsewhere in groups/raids and not limited to that event in particular. Twin-casting group heals and splashes tonight and ended up bleeding on the ground until someone noticed, after I ran out of epic/arb tricks to steal health from the group.
  19. Betenoire Elder

    Any progress on this since February worth reporting?
  20. Covennx Augur

    I'd be glad to submit more info, but I don't know what else I could send.
    Fenthen likes this.