suspended while actively playing

Discussion in 'Player Support' started by withStupid, Jun 16, 2022.

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  1. withStupid New Member

    For being afk!... because I did not see /say in my main chat window during combat.

    This is a snippet of my main window.

    Code:
    [Thu Jun 16 12:24:58 2022] Eom Va Dyn is impaled by a dark arrow.
    [Thu Jun 16 12:24:58 2022] xx healed itself for 48000 hit points by Companion's Necromantic Bite IV.
    [Thu Jun 16 12:24:58 2022] xx hit Eom Va Dyn for 48000 points of chromatic damage by Companion's Necromantic Bite IV.
    [Thu Jun 16 12:24:58 2022] xx hits Eom Va Dyn for 6918 points of damage.
    [Thu Jun 16 12:24:58 2022] xx hits Eom Va Dyn for 6027 points of damage.
    [Thu Jun 16 12:24:58 2022] xx hits Eom Va Dyn for 4839 points of damage.
    [Thu Jun 16 12:24:59 2022] x`s pet punches Eom Va Dyn for 7085 points of damage. (Strikethrough)
    [Thu Jun 16 12:24:59 2022] x`s pet punches Eom Va Dyn for 6572 points of damage.
    [Thu Jun 16 12:24:59 2022] Eom Va Dyn smashes x`s pet for 18873 points of damage. (Riposte)
    [Thu Jun 16 12:24:59 2022] Eom Va Dyn tries to smash x`s pet, but misses! (Riposte)
    [Thu Jun 16 12:24:59 2022] x`s pet punches Eom Va Dyn for 3568 points of damage. (Critical)
    [Thu Jun 16 12:24:59 2022] Your Velium Endowed Mask of Brilliance shimmers briefly.
    [Thu Jun 16 12:24:59 2022] You begin casting Extinction Rk. III.
    [Thu Jun 16 12:25:00 2022] Your pet's Greater Bulwark of Vie Rk. II spell has worn off.
    [Thu Jun 16 12:25:00 2022] xx is surrounded by a bright white light.
    [Thu Jun 16 12:25:00 2022] yy healed xx for 44146 hit points by Light of Vie Beza VII.
    [Thu Jun 16 12:25:00 2022] Eom Va Dyn smashes xx for 46031 points of damage. (Strikethrough)
    [Thu Jun 16 12:25:00 2022] yy healed xxover time for 14645 hit points by Hallowed Elixir Rk. II.
    [Thu Jun 16 12:25:00 2022] xx hits Eom Va Dyn for 23578 points of damage. (Strikethrough Lucky Critical)
    [Thu Jun 16 12:25:00 2022] xx hits Eom Va Dyn for 2168 points of damage.
    [Thu Jun 16 12:25:00 2022] xx hits Eom Va Dyn for 11626 points of damage.
    [Thu Jun 16 12:25:00 2022] xx healed itself for 11626 hit points by Spectral Lifetap XIV.
    [Thu Jun 16 12:25:00 2022] xx hits Eom Va Dyn for 7512 points of damage.
    [Thu Jun 16 12:25:00 2022] xx hits Eom Va Dyn for 11626 points of damage.
    [Thu Jun 16 12:25:00 2022] xx healed itself for 11626 hit points by Spectral Lifetap XIV.
    [Thu Jun 16 12:25:00 2022] Doex says, 'Greetings! This is GM Doex. If you're at your keyboard, please send me a /tell asap, this is an AFK check. Thank you!'


    Code:
    [Thu Jun 16 12:25:00 2022] x`s pet tries to shoot Eom Va Dyn, but misses!
    [Thu Jun 16 12:25:00 2022] Eom Va Dyn is impaled by a dark arrow.
    [Thu Jun 16 12:25:00 2022] xx is bathed in a holy light.
    [Thu Jun 16 12:25:00 2022] yy  healed xx for 112015 hit points by Fervent Light Rk. II.
    [Thu Jun 16 12:25:01 2022] xx tries to bash Eom Va Dyn, but misses!
    [Thu Jun 16 12:25:01 2022] Your gift of mana fades.
    [Thu Jun 16 12:25:01 2022] Your Velium Endowed Ring of Brilliance flickers with a pale light.
    [Thu Jun 16 12:25:01 2022] Eom Va Dyn recognizes their fragile mortality.
    [Thu Jun 16 12:25:01 2022] xx is healed.
    [Thu Jun 16 12:25:01 2022] You healed xx for 122280 hit points by Reluctant Lifeshare XXII. (Lucky Critical)
    [Thu Jun 16 12:25:02 2022] xx hits Eom Va Dyn for 7512 points of damage. (Riposte)
    [Thu Jun 16 12:25:02 2022] Eom Va Dyn smashes xx for 29771 points of damage.
    [Thu Jun 16 12:25:02 2022] Eom Va Dyn smashes xx for 31706 points of damage. (Strikethrough)
    [Thu Jun 16 12:25:02 2022] xx hits Eom Va Dyn for 5731 points of damage.
    [Thu Jun 16 12:25:02 2022] xx hits Eom Va Dyn for 3441 points of damage. (Strikethrough Critical)
    [Thu Jun 16 12:25:02 2022] xx hits Eom Va Dyn for 6324 points of damage.
    
    Please train your GMs on how this game works. Use TELLS not SAYS. They go to a dedicated window by design.

    I am not afk.

    I am not running 3rd party programs nor are any even installed on my computer.

    Miss a /say in your main chat window in combat, 7 day suspension.

    There where 6 other toons standing by me, and GM Doex does not even say who he is even talking too in his /say message. I guess it was me.

    Here is a hint i was not afk.

    1. I hailed you.
    2. I dismounted and walked up to you. Even though i missed your /say, i was trying to see what was going on.
    3. I was actively killing something and have no 3rd party programs running. Check the dang server logs. See?
    4. I petitioned this at the exact same time of the suspension.. meaning.. i was at my computer.

    What is wrong with you??
  2. Metanis Bad Company

    Using /say is a particularly dirty trick when you're actively fighting a mob. Especially given the poor out-of-the-box chat filtering of EQ.

    Now you'll know to create a custom window for /say.
  3. minimind The Village Idiot

    My gameplay is 100% legit and now I'm considering doing just that.
    Kaenneth and lungbubble like this.
  4. withStupid New Member

    if they do not fix it, wife and i decided, we will stop playing. it's just not worth our time this is how they deal with it. I mean, not even wait until i am done fighting. My pet is tanking, i have to stay focused on the fight, he is not like a raid geared paladin.

    But - to your point. That is the main purpose of this post here. To let people know the people working for daybreak can (and do) suspend for no reason.

    Pro Tip: Definitely have all /say chats go to a dedicated window.
    Fenthen, Kaenneth and lungbubble like this.
  5. code-zero Augur

    The botters created subroutines that will respond to /tell with a few random phrases and alert the player to the query.

    Put /say into it's own discrete window with an eye catching color for PC /says
  6. withStupid New Member

    Botters can screen say as easy as tell. It's does not vet anything properly to use /say, it just means a human playing the game is more likely to miss it.

    I also saw in the logs, he /waved at me. It was just more spam in the main chat window i missed.

    And when I hailed him, he missed that too.
    Code:
    [Thu Jun 16 12:26:55 2022] Targeted (Player): Doex
    [Thu Jun 16 12:26:56 2022] You say, 'Hail, Doex'
    
    Yes, i actually responded to him with a Hail in /say. Not because I saw his /say, but because i saw him standing there... and i was like.. why is he here...

    How about using a voice tell ?

    But not emotes and says - these are not attention grabbers.
    Kaenneth and lungbubble like this.
  7. LadyQuake Lorekeeper

    should look at logs or wait a short while before suspending immediately. Seems to harsh for innocent people to be bought down for Cheaters faults.
    Hobitses, lungbubble and withStupid like this.
  8. withStupid New Member

    If they do look at the logs, they will no doubt have to reinstate me. Unless they just don't feel like it.

    If they do, i will update a final update if this was resolved fairly or not. The way they enforce these "afk checks" impacts everyone here.
    Hobitses, lungbubble and LadyQuake like this.
  9. Skuz I am become Wrath, the Destroyer of Worlds.

    A failure to respond is a failure to respond, and the knowledge about GM using /say to check up on people AFK playing is like 5 year old news already, maybe you never got the memo.

    A single window just for /say with the text colour for npc dialogue set to grey is a very simple way to spot a GM using say.
    code-zero likes this.
  10. Trice74 Apprentice

    You shouldn't have to make a dedicated window for /say to keep from getting wrongly suspended. A simple tell from the GM would have stopped all this BS from happening.
  11. Skuz I am become Wrath, the Destroyer of Worlds.

    Idealism is a poor substitue for Pragmatism if you enjoy playing & not taking enforced holidays.

    Prepare for the what is, because being prepared for the should be will get you nowhere.
    Fhiele likes this.
  12. Qimble Augur



    On TLPs maybe, I haven't heard of it happening on live servers. Granted I've only been playing again since ToV but in that time period I haven't heard of the "/say afk check" happening on live.

    I'd be much happier if that garbage stayed on TLPs too. much like general chat, /say does not get watched while I'm fighting or raiding. If I'm actively doing something in game that requires any amount of focus I only need to see /gu, /rs, raid archetype channels, and /tells.
    Hobitses and lungbubble like this.
  13. Trice74 Apprentice

    You say that until it happens to you and then you're the one here writing this post lol
  14. withStupid New Member

    @Skuz , it's not practical to respond while in combat to someone who is not even directly addressing me by name. I am a human, i will miss text spamming across a window if i am thinking i am just relaxing on lunch break.. alone. I am not focused like in a raid, or expecting a drive by chat that if you do not respond to in 1 minute, you are out.

    And If you look up on the post i last made in this area, you can see i did hail him, and tried to get his attention. He completely ignored my hail in /say.

    GM is way off here. He can stand in front of me, instead of behind me, so I know he is there to talk to me, not the other 6 people in the same spot. He can send a tell. He can simply wait a little longer. How about 2 minutes. How about respond to my hail. When i am facing him, he is not even paying attention. He is a terrible GM and should be re-trained. Period..

    I have played since 2001. I played through Verant, and Sony.. and they all where much better stewards of the game. This GM - i did not even realize it was really a GM until i did a /who and was like, this guy is NOT in the zone, but here it is. Has to be legit.

    GM used to look distinct. They had green names, and you know it was a GM.

    This guy was just another blue con player, he did not stand out. In fact, he appeared to be afk. Took me 1 full minute to realize it was not even a player. When he summoned me, i could not tell if that was server lag, or what. I did not even see him. A friggin halfling?? really. Be a big ogre or something that stands out. Not a 2 inch halfling.

    GMs should announce yourself when you approach your customer.
    Fenthen, Qimble and lungbubble like this.
  15. code-zero Augur

    See, that's the thing.

    They do announce themselves

    And you missed it
    Thunderkiks and Skuz like this.
  16. Stymie Pendragon

    I seem to be missing something in your logs. I don't see the GM hail, nor your response. I do see your segregated portion in this post in reference to the initial GM query, but it goes blank from there. That also includes you hailing them and such.

    I'm not young, which could explain it.
  17. withStupid New Member

    Well. then good thing he did not pop next to you. You would be out for 7 days right now.

    Here it is:

    1. Him Contacting me:
    Code:
    ... fight spam ...
    [Thu Jun 16 12:25:00 2022] Doex says, 'Greetings! This is GM Doex. If you're at your keyboard, please send me a /tell asap, this is an AFK check. Thank you!'
    [Thu Jun 16 12:25:55 2022] Doex waves at Saxan.
    ... fight spam ...
    
    2. Me responding
    Code:
    [Thu Jun 16 12:26:55 2022] Targeted (Player): Doex
    [Thu Jun 16 12:26:56 2022] You say, 'Hail, Doex'
    
    3. Me trying to figure out how to send this 'GM Doex' a tell
    Code:
    [Thu Jun 16 12:27:06 2022] Players in EverQuest:
    [Thu Jun 16 12:27:06 2022] ---------------------------
    [Thu Jun 16 12:27:06 2022] [120 Spiritwatcher (Shaman)] Winori (Barbarian) <Echy> ZONE: Vex Thal (vexthaltwo) 
    [Thu Jun 16 12:27:06 2022] [120 Imperator (Warrior)] Sneeze (Vah Shir) <Echy> ZONE: Vex Thal (vexthaltwo) 
    [Thu Jun 16 12:27:06 2022] [116 Deathcaller (Necromancer)] Ularu (Skeleton)  ZONE: Vex Thal (vexthaltwo) 
    [Thu Jun 16 12:27:06 2022] [120 Exemplar (Cleric)] Quma (High Elf) <Ecy> ZONE: Vex Thal (vexthaltwo) 
    [Thu Jun 16 12:27:06 2022] [120 Ashenhand (Monk)] Kyat (Human) <Echy> ZONE: Vex Thal (vexthaltwo) 
    [Thu Jun 16 12:27:06 2022] [120 Lyricist (Bard)] Kelvira (Wood Elf) <Echy> ZONE: Vex Thal (vexthaltwo) 
    [Thu Jun 16 12:27:06 2022] [120 Deathcaller (Necromancer)] <**me/redacted**> (Iksar) <**my guild/redacted**> ZONE: Vex Thal (vexthaltwo) 
    [Thu Jun 16 12:27:06 2022] There are 7 players in EverQuest.
    
    Not in the /who list, let's target and /tt to target tell:

    Code:
    [Thu Jun 16 12:28:31 2022] Targeted (Player): Doex
     
    This is literally the end of my log, i was kicked out before i could finish the tell to the targeted player using /tt
    
    ok, in the middle of combat, i get ~2 minutes to see what he is doing next to me.

    nice work.
    Kaenneth likes this.
  18. lungbubble New Member

    I've seen that on live servers too. No tell, just a /say. I don't know what their time frame is (you're saying its 2 minutes) to respond. Totally unacceptable. We're fighting mobs here, not trying to avoid getting booted. Priorities. Why? Because we shouldn't have to prioritize the latter.
    Kaenneth likes this.
  19. Svann2 The Magnificent

    They used to send you to the cat room to see if you were afk. IDK why they stopped using that because it seems pretty 100% as a test.
  20. withStupid New Member


    I hailed him, and he missed me announcing myself.

    I am not satisfied with this level of customer service. It does not cut it.

    Just canceled my wife's account. I am going to chargeback and file dispute on them charging me again in 2 days for the next billing cycle.

    I am done.
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