Why can't we claim our mounts from the pre-order Terror of Luclin? We can't claim Zelnaik Saddle and Owlbear Saddle. It say's that the mounts will be available when Shadows of Luclin releases.
Hello, Shadow of Luclin limitation is a default one made for all mounts, since it's when they become available for the first time. I don't know when you'll be able to claim them, but you should try after next week patch. Otherwise, I bet it'll be when Terror of Luclin launches! Good luck and have fun!
Says on the expansion page, that they are claimable after the expansion launches. The CoV mounts where claimable, the buff just doesn't work. So i imagine it will be the same here, but i can't guarantee anything of course.
yup i found the shady fine print at the bottom. With your purchase you will also receive access to these expansions' content. * Available to claim on Time-Locked Progression servers ** Available for claim at the launch of the expansion ⁺ Delivered 72 hours after purchase ⁺⁺ Available to claim at the launch of the expansion or 72 hours after purchase, whichever is later.