Hello! I was killing with a guildie and he gave me 2 items from a named.. I didn't receive them when he gave them to me.. anyway to help with getting those? Thanks
Starting a petition is more likely to get you satisfaction. You can go to https://help.daybreakgames.com/hc/en-us to start that process.
When he gave them to you, you still had to loot them out of your advanced loot window. You just left them on the corpse, for the next guy. I doubt they will "restore" them, but worth a shot. Feel free to reaquire them thru gameplay, if not.