One of my accounts has an issue with not accepting username and password. I have confirmed both are correct and then since changed the password once and it still does not work. I see a similar issue back in March 2020. Any fix for this currently? In Launchpad: There was an error completing your request. Please try again. auth.daybreakgames.com: Invalid credentials.
I've tried changing password again and still cannot sign in to that one account. I can log in to every other account. I disconnected my phone from home WiFi and tried logging into the website over 4G, still cannot login.
Any mod with a potential resolution or update to this? I cannot submit a ticket from the affected account because I cannot login. Thank you
You will have to submit a ticket thru one of your other accounts. make sure you make it clear which account the issue is on.
Thanks. Sent a ticket from another account.. hoping to get a reply soon. Going on almost 24 hours now. I've also tried logging in using the old UI. By logging into launchpad with another account first, getting to server select, hitting chat, and logging out. Then I can use the old UI to try and log in. Sometimes this works when the launcher has problems for some accounts... Anyways - when I use the 'known correct' password to log in - the client hangs for some time before giving me the usual failure response. If I login with a known bad password, it responds quickly with invalid credentials error.
Good luck, I've dumped 700USD into this crap company in the last month and they can't even fix basic crap
The issue still persists. My whole family can't log into their accounts for Everquest or Planetside 2. I guess it's a problem with the Daybreak log-in server infrastructure.
Getting this issue on my Zerker account, 2 other accounts are ok, but having issues logging into DBG on other accounts to raise a ticket.
Login message really should be changed to something like: "You payed for 24x7 access and you truly expect that? HAHAHAHAHA."
Having the same issue on 4 of my 7 accounts. Can reset the password, daybreak website shows invalid credentials, launcher shows this error. Have a ticket open since wednesday.