SO last night before the crash,,, group invites took 6-8 seconds... 5-10 min load times for instances... I am Off work today so I log on to find (after the crash) servers are smooth as silk. These servers obviously need weekly restarts.
Been a euro player this been down in the US early morning (12am -4am) sucks, my (6pm time to play mode) its clear no-one was monitoring the servers after hours last night.... I agree a weekly scheduled restart would be best and i think 99% of your customer base would accept that.