You marked the previous crash to desktop thread 'resolved' even though nothing has been fixed. I want to make sure this stays on your radar so that you don't try to sweep legitimate customer problems under the rug. A CTD is occurring (most often in Commonlands though it is occurring in other locations as well) where the game immediately closes, with no error message and no warning, and we are returned to desktop. This is an incredible problem to have on a server with a 3-5 hour queue, but it is affecting live servers as well. As per the previous thread, this is happening on multiple servers and in different areas. Some users noted an error in the dbg.txt file regarding particles. Two questions: What is the timetable for looking at this error? And why was the first thread marked as resolved when nothing had been done about this error and no comment was given on this error?
This just happened to me as well. Had it happen last week twice. Would be nice to know what's going on.
This is beginning to happen a lot. Just happened twice on my other account. Both times in EC, although it has and does happen in other zones. Even lightly populated zones. It is happening on both of my laptops. So I can't imagine it's an equipment issue on my end. It is happening on Aradune. Like the original poster said, to wait 1-4 hours to get in then "poof" you're back to your desktop is bad. Really really bad. Especially for a game that's so centered around loot and the difficulty and time it takes to get that loot. I can't imagine being in the middle of a raid, killing a mob that dropped a piece I've been trying to get for days/weeks/months to get and suddenly "poof". I'm SOL (not Shadows of Luclin). You gotta do better.
This happened to me three times in EW raid last night, and at least three dozen times since super patch week. Its happened in Guild Hall and Crystal Caverns as well. You apparently broke something very important when you supposedly "Stabilized the servers." This is what happens when one of my toons poof. According to the dbg.txt. [Mon Jun 15 20:23:48 2020]002003DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Mon Jun 15 20:23:48 2020]002013DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Mon Jun 15 20:23:48 2020]002023DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Mon Jun 15 20:23:48 2020]002033DXCreateTextureFromFileEx() failed to create texture fire01.dds for particle system. [Mon Jun 15 20:23:48 2020]002043DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Mon Jun 15 20:23:48 2020]002053DXCreateTextureFromFileEx() failed to create texture flamed.dds for particle system. [Mon Jun 15 20:23:48 2020]002063DXCreateTextureFromFileEx() failed to create texture snow_hit.dds for particle system. [Mon Jun 15 20:23:58 2020]002073DXCreateTextureFromFileEx() failed to create texture mist_white.dds for particle system. I can only assume you messed up some of the graphics when you were busy stabilizing the servers.
This is also happening to me, although I am glad it has only happened in the guild lobby so far but it is happening quite often since the last patch and extended down time we had. Crash to desktop with no warning and the game does not freeze it just poofs and is gone.
This just happened to me about at around 6pm EST 6/16/2020. I was hunting in Everfrost. I had just started killing a decayed skeleton and the game crashed me to the desktop. I had only been playing about 20 minutes after a 193 minute queue. It happened to me yesterday also. This game is quickly becoming unplayable. It needs to be fixed. If not, I will be cancelling my subscription. I came back to Everquest after a long hiatus so that I could play on the new TLP server: Aradune.
While we're at it, can someone from DPG acknowledge why the other thread was closed without a resolution to the issue? Is there an explanation for why legitimate customer grievances were ignored and shelved?
Drives me insane when they do this. You can't even read how it was supposedly resolved cause they put a link over the next page button sending you back to the forums... Really shady..
Happening to me very frequently now. Used to be only in commonlands, but yesterday I crashed in Paineel and today I crashed in Tox Forest (both within 30 mins of playing after waiting 3 hours in a queue). Here is my dbg log from today's crash if this is in any way helpful:
Crashed to desktop four hours ago. I waited at my desk through the entire four hour queue... and when the game attempts to log me in, I get this message, "Your login could not be validated. Please try logging in again." So...yeah. Daybreak- you're failing. You're not doing enough. You're not being honest with your customers. Reset Aradune nightly to remove the auto-clickers. Open another server that can later be merged back into the original. Do SOMETHING before everyone who is still putting up with this disaster cuts our losses and bids a final farewell to this franchise. This server was meant to honor the creator of EQ, and you're burning his legacy to the ground.
Was xping in SolB for 5 hours with no issues at all. Joined a PoFear raid and mid-buff CTD, followed by relogging to a 281 min queue timer, essentially negating any possibility of raiding. You need to fix your , we pay, not only a sub but a lot in xp pots, bags, kronos, etc to get this lousy lack of service. How long do you expect that to continue Daybreak?
I have now crashed three nights in a row within 15 minutes of logging into Aradune. There are no consistent conditions that seem to be causing this. I crashed on the character select screen. I crashed in a heavily populated zone. I crashed in a sparsely populated zone. I crash on both of my laptops -- one new, one old. The old laptop seems to be more stable. My Predator Helios 300 crashes more frequently. I do not seem to have this problem in the morning when there is no queue. Incredibly frustrated and close to giving up.
Same random CTD ten minutes after logging in after a 4.5 hour queue. At least fix it so we can skip to the head of the queue within a few minutes of crashing.
Random crash to desktop for no reason is very annoying and i see nothing in the patch notes about fixin that major bug since last patch. Had 0 issues until then
There was a common client crash introduced in May that should have been fixed in the patch today. The particle errors in dbg.txt have been around a long time and aren't likely to have something to do with the crash. To give a little more info, we get crash reports internally without player reports in the bug forum, although reports with details about what was going on when you crashed can help (i.e. the Velketor mission free target ring client crash). If crashing frequently occurs in random places/times, it slows us down a bit on finding other bugs when there are many threads like this. I assume that is why your previous thread was moved.
Thanks for the update, niente. My character did just poof again while standing at an AoC in Aradune in East Freeport. Entering main loop. [Thu Jun 18 16:20:23 2020]00668:Memory: Load: 45, Total Phys: 16229, Avail Phys: 8924, Total Page: 32613, Avail Page: 22112, Total Virtual: 4095, Avail Virtual: 2835, FreeBlocks: 2038,173,90,72,61,60,52,48,36,30 [Thu Jun 18 16:20:23 2020]00669:MaxTextures: 63245k, CurrentTextures: 62074k, HighQualityTextures: 60981k [Thu Jun 18 16:20:43 2020]001973DXCreateTextureFromFileEx() failed to create texture zapmuza.dds for particle system. [Thu Jun 18 16:20:43 2020]001983DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Thu Jun 18 16:20:43 2020]001993DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Thu Jun 18 16:20:43 2020]002003DXCreateTextureFromFileEx() failed to create texture blueglobesp501.dds for particle system. [Thu Jun 18 16:27:14 2020]002013DXCreateTextureFromFileEx() failed to create texture electrice.dds for particle system. [Thu Jun 18 16:45:28 2020]00202:IDirect3DIndexBuffer::Lock() failed. [Thu Jun 18 16:45:29 2020]00670ump generation request succeeded: C:\Crash\485f5f55-b431-408a-bea9-0e0d9e9957a1.dmp [Thu Jun 18 16:45:29 2020]00671:Fatal error occurred in mainthread! (Release Client #630) [Thu Jun 18 16:45:29 2020]00672:Client Version: Jun 12 2020 09:56:43 [Thu Jun 18 16:45:29 2020]00673:Skin Directory: UIFiles\Sparxx\ [Thu Jun 18 16:45:29 2020]00674:Graphics DLL Loaded: Graphics DLL Version 2.00.118569 [Thu Jun 18 16:45:29 2020]00675:Graphics Build Date: Jun 12 2020 09:58:13 [Thu Jun 18 16:45:29 2020]00676:Video Card: NVIDIA GeForce GTX 980, 26.21.14.4274 [Thu Jun 18 16:45:29 2020]00677:Crash (char = Kaldaur, zone = freeporteast) [Thu Jun 18 16:45:29 2020]00678:Local Player's World location at time of crash: -1157.044067, -1768.810669, 89.005852. [Thu Jun 18 16:45:29 2020]00679:Gamestate at crash = 5 [Thu Jun 18 16:45:29 2020]00680rocessor: 8 of type 586 [Thu Jun 18 16:45:29 2020]00681:Memory: Load: 47, Total Phys: 16229, Avail Phys: 8499, Total Page: 32613, Avail Page: 19735, Total Virtual: 4095, Avail Virtual: 2722, FreeBlocks: 2038,90,72,61,60,56,52,48,36,30 [Thu Jun 18 16:45:29 2020]00682:CPU: Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz 10000 [Thu Jun 18 16:45:29 2020]00683ools: Temp: 393216(0). Persistent: 45641932(45608530). OnDemand: 655360(555629). Zone: 45496452(45458334) [Thu Jun 18 16:45:29 2020]00684:MaxTextures: 66901k, CurrentTextures: 48277k, HighQualityTextures: 45610k [Thu Jun 18 16:45:29 2020]00685:Memory Mode: Balanced
Crashed in EoK Frontier Mountains today while helping someone do the second partisan We were pulling the middle west sarnak fort where you take the giant with the bucket.
normally never happens, all 7 of my accounts crash when zoning anywhere, every single time. correction think its just any guild lobby zone
