you have been disconnected after being in game a few min.

Discussion in 'Player Support' started by Boneshadow, Jun 10, 2020.

  1. Boneshadow New Member

    Greetings all, i am trying to get the game running on my laptop so i can box on Aradune. But after i log in a char no matter what server it is after a few min i will get you have been disconnected.. I thought it was because the laptop was on wifi so i hardwired it and still getting the problem.. I went into firewall setting to make sure the game was listed in the let thru app.
    During this whole time i have no issues on desktop , the char will stay logged in np so i dont think its the internet.. any help is appreciated..
  2. Lunatique Pandora New Member

    Having this same issue as well. Fresh PC, fresh install from the website as of yesterday. Logging onto a char and usually within the first minute I get the 'You have been disconnected' and kicked to server select. Most I've lasted so far was 15 minutes. Reinstalled 3 times but to no avail. Doesn't seem to matter which character or which zone, though I've only been trying on Agnarr.
  3. Lunatique Pandora New Member

    *Aradune server, not Agnarr. Tried other servers since then, same issue. One PC, one account, can't stay in game at all. File checked, made sure EQ is bypassing firewall. Any other suggestions?
  4. Yinla Ye Ol' Dragon

    Make sure you have Directx9c installed, EQ does not like the newer versions. It tends to be that which gets overlooked on a fresh install. Also check firewalls.

    If your using a custom UI, you can also try using default.
  5. Lunatique Pandora New Member

    I've reinstalled DX9 and don't use a custom UI. Not having any other issues with other games or connections. When it does kick me from game, it's not a slow disconnect but an instant kick from game ~60 seconds after logging in with a disconnect message and then straight to server select.
  6. Bittin Darear New Member

  7. Metanis Bad Company

    *** First, Exclude your Everquest folder from Real-Time Antivirus scans. Google it! *** (You might want to check your Protection History and ensure that no EQ files have been quarantined too!)

    If that didn't work then check this out...

    1. Close down the game on the desktop.
    2. Find the current active directory from which EQ is running on the desktop.
    3. Find and copy the eqclient.ini file from the desktop to some medium you can access on the laptop. (Flash drive or email yourself a copy!)
    4. Ensure the laptop is freshly rebooted and all patched up.
    5. Find the current active directory from which EQ is running on the laptop.
    6. Find the existing eqclient.ini file and rename it to old_eqclient.ini.
    7. Copy the desktop's eqclient.ini file to the EQ folder of the laptop.
    8. Run the EQ Patcher but don't start the game.
    9. Run the EQ Game Configuration Utility and ensure all graphics settings are adjusted to the laptop's optimum setting.
    10. Give EQ another try on the laptop.

    If it still doesn't help then look for Internet-related software running on the laptop that may be interfering with EQ. For example I found a post on reddit where someone claimed that running the Discord client was causing EQ disconnects. Any sort of anti-malware, anti-virus, VPN, or web proxy/filtering software could cause this.

    From that point it could get difficult like you've got faulty RAM or a bad Ethernet driver. The free IOBIt Driver Booster 7.5 could help ensure all your hardware drivers are up to current revisions.

    Let the board know if you find a solution please!!!
  8. Lunatique Pandora New Member

    This was one of the first solutions I came across and made sure to download/install. I think this was the exact link I had tried first, but ran it again just to be safe. Thank you for the suggestion, but still disconnected. :(

    This PC I'm using is so new, I don't have any antivirus software installed yet besides the generic Windows one. So I went to your next suggestion:

    I followed the steps (more or less), but when I rebooted/repatched, no new eqclient.ini file was made. Did a file check, went through Configuration again, then tried logging back in. Still disconnected.

    For your last suggestions, I shut down Discord just to be safe, but still disconnected. Tried wifi and wired ethernet connections, still disconnected. Sadly, I can log into EQ on my laptop that I installed just ~3 weeks prior and be fine.
  9. Boneshadow New Member

    I am also still working on the issue, the laptop play any other game fine and my connection is a 60dwn.. i did uninstall the killer network stuff and reinstalled that didnt help either. And no matter if i run it from steam, or direct eq download it still disconnects after i been in game about 1 min. i even priortized my cpucores i found a guide just in case. This is very aggrevating.
  10. MaestroM Augur

    OP in this thread has tried:

    Reinstalling. Installing DX9. Updating drivers. logging in to different servers, characters and zones. Hard resets. Changing power settings. Ensure the proper graphics device was selected. Switching from wireless to wired. Power cycling modem and router.

    They can log in fine, zone and otherwise play. But only for a minute or two. Then black disconnect screen and back to server select.

    Is there any solution?
  11. Lunatique Pandora New Member

    Code:
    [Thu Jun 11 15:45:07 2020]00559:Initializing cameras.
    [Thu Jun 11 15:45:07 2020]00560:Initializing lights.
    [Thu Jun 11 15:45:07 2020]00561:Initializing visual effects.
    [Thu Jun 11 15:45:07 2020]00562:Initializing target indicator.
    [Thu Jun 11 15:45:07 2020]00563:Initializing player path.
    [Thu Jun 11 15:45:07 2020]00564:Performing post-load operations.
    [Thu Jun 11 15:45:07 2020]00565:Initializing precipitation system.
    [Thu Jun 11 15:45:07 2020]00566:World initialized: crescent
    [Thu Jun 11 15:45:07 2020]00567:Resetting cameras.
    [Thu Jun 11 15:45:07 2020]00568:Resetting overlays.
    [Thu Jun 11 15:45:07 2020]00569:Zone initialized.
    [Thu Jun 11 15:45:07 2020]00570:Creating INI files.
    [Thu Jun 11 15:45:07 2020]00571:Parsing INI file .\UI_Disconnectedd_firiona.ini
    [Thu Jun 11 15:45:07 2020]00572:INI file .\UI_Disconnectedd_firiona.ini loaded.
    [Thu Jun 11 15:45:07 2020]00573:Requesting AA data.
    [Thu Jun 11 15:45:07 2020]00574:Requesting Skill rank data.
    [Thu Jun 11 15:45:07 2020]00575:Parsing INI file .\Disconnectedd_firiona.ini
    [Thu Jun 11 15:45:07 2020]00576:INI file .\Disconnectedd_firiona.ini loaded.
    [Thu Jun 11 15:45:07 2020]00577:Loading UI.
    [Thu Jun 11 15:45:07 2020]00578:Deactivating previous UI.
    [Thu Jun 11 15:45:07 2020]00579:Unloading previous textures.
    [Thu Jun 11 15:45:07 2020]00580:Resetting UI.
    [Thu Jun 11 15:45:07 2020]00581:Resetting character select UI.
    [Thu Jun 11 15:45:07 2020]00582:Resetting game UI.
    [Thu Jun 11 15:45:07 2020]00583:UI Reset.
    [Thu Jun 11 15:45:07 2020]00584:Initializing UI.
    [Thu Jun 11 15:45:07 2020]00585:Initializing UI manager.
    [Thu Jun 11 15:45:07 2020]00586:Initializing fonts.
    [Thu Jun 11 15:45:07 2020]00587:Parsing UI XML.
    [Thu Jun 11 15:45:08 2020]00588:Loading default UI resources.
    [Thu Jun 11 15:45:08 2020]00589:Initializing game UI.
    [Thu Jun 11 15:45:08 2020]00590:Initializing keypress handler.
    [Thu Jun 11 15:45:09 2020]00591:Loading Icons.
    [Thu Jun 11 15:45:12 2020]00592:Resetting viewport.
    [Thu Jun 11 15:45:12 2020]00593:Game UI Initialized.
    [Thu Jun 11 15:45:13 2020]00594:Loading UI Complete.
    [Thu Jun 11 15:45:13 2020]00595:Memory: Load: 16, Total Phys: 32683, Avail Phys: 27171, Total Page: 48555, Avail Page: 40919, Total Virtual: 4095, Avail Virtual: 2987, FreeBlocks: 2035,239,105,105,64,60,48,46,44,27
    [Thu Jun 11 15:45:13 2020]00596:Pools: Temp: 0(0). Persistent: 22506596(22430728). OnDemand: 0(0). Zone: 21228672(21049906)
    [Thu Jun 11 15:45:13 2020]00597:MaxTextures: 48304k, CurrentTextures: 48304k, HighQualityTextures: 48304k
    [Thu Jun 11 15:45:13 2020]00598:Entering main loop.
    [Thu Jun 11 15:45:13 2020]00599:DoMainLoop - Just after packet processing()
    [Thu Jun 11 15:45:14 2020]00600:DoMainLoop - Just after actor creation()
    [Thu Jun 11 15:45:14 2020]00601:Loading game sounds.
    [Thu Jun 11 15:45:14 2020]00602:Requesting initialization data.
    [Thu Jun 11 15:45:14 2020]00603:DoMainLoop: just before first while(!EverQuest.ReceievedWorldObjects).
    [Thu Jun 11 15:45:16 2020]00604:Zone Connect -- Received MSG_SND_WOBJECTS_RESPONSE
    [Thu Jun 11 15:45:16 2020]00605:DoMainLoop: complete after first while(!EverQuest.ReceievedWorldObjects).
    [Thu Jun 11 15:45:16 2020]00606:DoMainLoop: just before second while(!ReadyEnterWorld).
    [Thu Jun 11 15:45:16 2020]00607:Zone Connect -- Sending out a MSG_READY_ENTER_WORLD.
    [Thu Jun 11 15:45:17 2020]00608:Zone Connect -- Received MSG_READY_ENTER_WORLD
    [Thu Jun 11 15:45:17 2020]00609:DoMainLoop: completed second while(!ReadyEnterWorld).
    [Thu Jun 11 15:45:17 2020]00610:Setting up models.
    [Thu Jun 11 15:45:17 2020]00611:Starting pre-load
     
    [Thu Jun 11 15:45:19 2020]00612:Setting up character.
    [Thu Jun 11 15:45:19 2020]00613:Activating music.
    [Thu Jun 11 15:45:19 2020]00614:Initialization complete.
    Entering main loop.
    [Thu Jun 11 15:45:19 2020]00615:Memory: Load: 17, Total Phys: 32683, Avail Phys: 26965, Total Page: 48555, Avail Page: 40726, Total Virtual: 4095, Avail Virtual: 2821, FreeBlocks: 2035,105,105,66,64,60,48,46,44,27
    [Thu Jun 11 15:45:19 2020]00616:MaxTextures: 60719k, CurrentTextures: 59147k, HighQualityTextures: 55875k
    [Thu Jun 11 15:47:08 2020]00617:Networking: connection terminated [client:DisconnectReasonOtherSideTerminated,server:DisconnectReasonApplication]
    [Thu Jun 11 15:47:08 2020]00618:disconnected at c:\p4\EverQuest\live\EverQuest\EverQuest.cpp:18587 (char. select) DisconnectReasonOtherSideTerminated,DisconnectReasonApplication
     
    [Thu Jun 11 15:47:08 2020]00619:Character is Disconnectedd.
     
    [Thu Jun 11 15:47:08 2020]00620:YOU HAVE BEEN DISCONNECTED.
    [Thu Jun 11 15:47:08 2020]00621:
    end of DisplayScreen
     
    [Thu Jun 11 15:47:27 2020]00622:Networking: Connection Closed [0] with 0 pending bytes.
    [Thu Jun 11 15:47:27 2020]00623:Attempt to send message 14710 on a void connection.
    [Thu Jun 11 15:47:28 2020]00624:Cleaning up groups.
    [Thu Jun 11 15:47:28 2020]00625:Attempt to send message 31437 on a void connection.
    [Thu Jun 11 15:47:28 2020]00626:Stopping world display.
    [Thu Jun 11 15:47:28 2020]00627:Attempt to send message 24566 on a void connection.
    [Thu Jun 11 15:47:28 2020]00628:Cleaning up.
    [Thu Jun 11 15:47:28 2020]00629:Sending Logout.
    [Thu Jun 11 15:47:28 2020]00630:Attempt to send message 21449 on a void connection.
    [Thu Jun 11 15:47:28 2020]00631:Networking: using port [63519].
    [Thu Jun 11 15:47:28 2020]00632:Networking: Connection Established [1]
    [Thu Jun 11 15:47:28 2020]00633:WorldAuthenticate: Initiating Login.
    [Thu Jun 11 15:47:28 2020]00634:WorldAuthenticate: connection lost during authentication.
     
    [Thu Jun 11 15:47:29 2020]00635:Rejected By World. retrying
     
    [Thu Jun 11 15:47:29 2020]00636:Networking: Connection Established [2]
    [Thu Jun 11 15:47:29 2020]00637:WorldAuthenticate: Initiating Login.
    [Thu Jun 11 15:47:30 2020]00638:WorldAuthenticate: connection lost during authentication.
     
    [Thu Jun 11 15:47:31 2020]00639:Rejected By World. retrying
     
    [Thu Jun 11 15:47:31 2020]00640:Networking: Connection Established [3]
    [Thu Jun 11 15:47:31 2020]00641:WorldAuthenticate: Initiating Login.
    [Thu Jun 11 15:47:31 2020]00642:WorldAuthenticate: connection lost during authentication.
     
    [Thu Jun 11 15:47:32 2020]00643:Rejected By World. abort abort
     
    [Thu Jun 11 15:47:32 2020]00644:*** ERROR: ProcessGame could not authenticate to world.  Bailing with END_GAME.
     
    [Thu Jun 11 15:47:32 2020]00645:Cleanup 1
     
    [Thu Jun 11 15:47:33 2020]00646:Cleanup 4
     
    [Thu Jun 11 15:47:33 2020]00647:Cleanup 5
     
    [Thu Jun 11 15:47:33 2020]00648:Cleanup 6
     
    [Thu Jun 11 15:47:33 2020]00649:Cleanup 7
     
    [Thu Jun 11 15:47:33 2020]00650:Cleanup 8
     
    [Thu Jun 11 15:47:33 2020]00651:Cleanup 9
     
    [Thu Jun 11 15:47:33 2020]00652:Cleanup 10
     
    [Thu Jun 11 15:47:33 2020]00653:Resetting UI.
    [Thu Jun 11 15:47:33 2020]00654:Resetting character select UI.
    [Thu Jun 11 15:47:33 2020]00655:Resetting game UI.
    [Thu Jun 11 15:47:33 2020]00656:UI Reset.
    [Thu Jun 11 15:47:33 2020]00657:Cleanup 11
     
    [Thu Jun 11 15:47:33 2020]00000:Parsing INI file .\eqclient.ini
    [Thu Jun 11 15:47:33 2020]00001:INI file .\eqclient.ini loaded.
    [Thu Jun 11 15:47:33 2020]00195:CRender::InitDevice: Using 32bit mode.
     
    [Thu Jun 11 15:47:33 2020]00196:CRender::InitDevice: Using vsync 0.
     
    [Thu Jun 11 15:47:33 2020]00197:CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.
     
    [Thu Jun 11 15:47:33 2020]00198:CRender::InitDevice: HardwareTnL Enabled.
    [Thu Jun 11 15:47:33 2020]00199:Using hardware vertex shaders.
     
    [Thu Jun 11 15:47:33 2020]00200:Initializing render system.
    [Thu Jun 11 15:47:33 2020]00201:Trilinear Mipmapping available.
     
    [Thu Jun 11 15:47:33 2020]00202:Vertex Shader Version: 3.0
     
    [Thu Jun 11 15:47:33 2020]00203:Pixel Shader Version: 3.0
     
    [Thu Jun 11 15:47:33 2020]00204:Initializing engine internals.
    [Thu Jun 11 15:47:33 2020]00205:CRender::InitDevice completed successfully.
     
    [Thu Jun 11 15:47:33 2020]00002:Parsing INI file .\defaults.ini
    [Thu Jun 11 15:47:33 2020]00003:INI file .\defaults.ini loaded.
    [Thu Jun 11 15:47:33 2020]00004:Parsing INI file ./eqlsUIConfig.ini
    [Thu Jun 11 15:47:33 2020]00005:INI file ./eqlsUIConfig.ini loaded.
    
    Cut the beginning of the dbg log due to size. What is happening?
  12. Lunatique Pandora New Member

  13. Boneshadow New Member

    here is where it starts on my debug. thou I don't know what im looking at.

    [Thu Jun 11 19:01:29 2020]00667:Starting pre-load
    [Thu Jun 11 19:01:31 2020]00668:Setting up character.
    [Thu Jun 11 19:01:31 2020]00669:Activating music.
    [Thu Jun 11 19:01:31 2020]00670:Initialization complete.
    Entering main loop.
    [Thu Jun 11 19:01:31 2020]00671:Memory: Load: 33, Total Phys: 16242, Avail Phys: 10790, Total Page: 18674, Avail Page: 10931, Total Virtual: 4095, Avail Virtual: 2777, FreeBlocks: 2041,270,76,60,53,38,37,16,15,15
    [Thu Jun 11 19:01:31 2020]00672:MaxTextures: 29659k, CurrentTextures: 28578k, HighQualityTextures: 28062k
    [Thu Jun 11 19:01:31 2020]00192:D3DXCreateTextureFromFileEx() failed to create texture pt_add_smoke.dds for particle system.
    [Thu Jun 11 19:03:16 2020]00673:Networking: connection terminated [client:DisconnectReasonOtherSideTerminated,server:DisconnectReasonApplication]
    [Thu Jun 11 19:03:16 2020]00674:disconnected at c:\p4\EverQuest\live\EverQuest\EverQuest.cpp:18587 (char. select) DisconnectReasonOtherSideTerminated,DisconnectReasonApplication
    [Thu Jun 11 19:03:16 2020]00675:Character is Crust.
    [Thu Jun 11 19:03:16 2020]00676:YOU HAVE BEEN DISCONNECTED.
    [Thu Jun 11 19:03:16 2020]00677:
    end of DisplayScreen
    [Thu Jun 11 19:03:45 2020]00678:Networking: Connection Closed [0] with 118 pending bytes.
    [Thu Jun 11 19:03:45 2020]00679:Attempt to send message 14710 on a void connection.
    [Thu Jun 11 19:03:45 2020]00680:Cleaning up groups.
    [Thu Jun 11 19:03:45 2020]00681:Attempt to send message 31437 on a void connection.
    [Thu Jun 11 19:03:45 2020]00682:Stopping world display.
    [Thu Jun 11 19:03:45 2020]00683:Attempt to send message 24566 on a void connection.
    [Thu Jun 11 19:03:45 2020]00684:Cleaning up.
    [Thu Jun 11 19:03:45 2020]00685:Sending Logout.
    [Thu Jun 11 19:03:45 2020]00686:Attempt to send message 21449 on a void connection.
    [Thu Jun 11 19:03:45 2020]00687:Networking: using port [62654].
    [Thu Jun 11 19:03:45 2020]00688:Networking: Connection Established [1]
    [Thu Jun 11 19:03:45 2020]00689:WorldAuthenticate: Initiating Login.
    [Thu Jun 11 19:03:46 2020]00690:WorldAuthenticate: connection lost during authentication.
    [Thu Jun 11 19:03:47 2020]00691:Rejected By World. retrying
    [Thu Jun 11 19:03:47 2020]00692:Networking: Connection Established [2]
    [Thu Jun 11 19:03:47 2020]00693:WorldAuthenticate: Initiating Login.
    [Thu Jun 11 19:03:47 2020]00694:WorldAuthenticate: connection lost during authentication.
    [Thu Jun 11 19:03:48 2020]00695:Rejected By World. retrying
    [Thu Jun 11 19:03:48 2020]00696:Networking: Connection Established [3]
    [Thu Jun 11 19:03:48 2020]00697:WorldAuthenticate: Initiating Login.
    [Thu Jun 11 19:03:49 2020]00698:WorldAuthenticate: connection lost during authentication.
    [Thu Jun 11 19:03:50 2020]00699:Rejected By World. abort abort
    [Thu Jun 11 19:03:50 2020]00700:*** ERROR: ProcessGame could not authenticate to world. Bailing with END_GAME.
    [Thu Jun 11 19:03:50 2020]00701:Cleanup 1
    [Thu Jun 11 19:03:50 2020]00702:Cleanup 4
    [Thu Jun 11 19:03:50 2020]00703:Cleanup 5
    [Thu Jun 11 19:03:50 2020]00704:Cleanup 6
    [Thu Jun 11 19:03:50 2020]00705:Cleanup 7
    [Thu Jun 11 19:03:50 2020]00706:Cleanup 8
    [Thu Jun 11 19:03:50 2020]00707:Cleanup 9
    [Thu Jun 11 19:03:50 2020]00708:Cleanup 10
    [Thu Jun 11 19:03:50 2020]00709:Resetting UI.
    [Thu Jun 11 19:03:50 2020]00710:Resetting character select UI.
    [Thu Jun 11 19:03:50 2020]00711:Resetting game UI.
    [Thu Jun 11 19:03:51 2020]00712:UI Reset.
    [Thu Jun 11 19:03:51 2020]00713:Cleanup 11
    [Thu Jun 11 19:03:51 2020]00000:parsing INI file .\eqclient.ini
    [Thu Jun 11 19:03:51 2020]00001:INI file .\eqclient.ini loaded.
    [Thu Jun 11 19:03:51 2020]00193:CRender::InitDevice: Using 32bit mode.
    [Thu Jun 11 19:03:51 2020]00194:CRender::InitDevice: Using vsync 0.
    [Thu Jun 11 19:03:51 2020]00195:CRender::InitDevice: Using 24bit depth buffer with 8 bit stencil.
    [Thu Jun 11 19:03:51 2020]00196:CRender::InitDevice: HardwareTnL Enabled.
    [Thu Jun 11 19:03:51 2020]00197:Using hardware vertex shaders.
    [Thu Jun 11 19:03:51 2020]00198:Initializing render system.
    [Thu Jun 11 19:03:51 2020]00199:Trilinear Mipmapping available.
    [Thu Jun 11 19:03:51 2020]00200:Vertex Shader Version: 3.0
    [Thu Jun 11 19:03:51 2020]00201:pixel Shader Version: 3.0
    [Thu Jun 11 19:03:51 2020]00202:Initializing engine internals.
    [Thu Jun 11 19:03:51 2020]00203:CRender::InitDevice completed successfully.
    [Thu Jun 11 19:03:52 2020]00002:parsing INI file .\defaults.ini
    [Thu Jun 11 19:03:52 2020]00003:INI file .\defaults.ini loaded.
    [Thu Jun 11 19:03:52 2020]00004:parsing INI file ./eqlsUIConfig.ini
    [Thu Jun 11 19:03:52 2020]00005:INI file ./eqlsUIConfig.ini loaded.
  14. MaestroM Augur

    Has anyone encountered this issue before/found any solution?
  15. Metanis Bad Company

    Ummmm, Hello! You still want to do the folder exclusions in the "generic Windows" AV product!
    MaestroM likes this.
  16. Lunatique Pandora New Member

    I disabled the AV entirely believing this would negate any issues related to it. But I went ahead and revisited the settings again anyway. I added the exclusions to the EQ folder and by some amount of luck, I have found this resolution works for me. Thanks for chiming in!

    Solved: Windows 10
    PC Settings >
    Windows Security >
    Virus & Threat Protection >
    Virus & Threat protection settings >
    scroll down to Exclusions >
    added EQ folder

    I've stayed logged in game for 30 minutes and counting.
  17. MaestroM Augur

    Boneshadow! It looks like we have a possible solution if you're running into the same problem. See the post immediately above this one for the solution. Good luck!!!
  18. Aeolous Enragetank New Member

    I've been having a similar problem, except my game closes completely, not just to server select. Going to give this a shot in two hours when I get into Aradune to see if it helps.
  19. Boneshadow New Member

    sadly i tried that , and it didnt work.. going down the list the tech guy from daybrack told me to do.. atm i am doing a clean boot and just running eq to see if it works.
  20. MaestroM Augur

    Ugh. I'm sorry to hear that. Fingers crossed for you homie.
    I_Love_My_Bandwidth likes this.