Hey all, Since the patch/update today I can no longer log in using my laptop. I play with my husband and can login to his machine fine, but no luck on my laptop. Any help would be greatly appreciated! PS - I've restarted machine, I've logged in and camped out on his machine. Thanks!
Same problem. Main machine was working fine this morning before patch. Now it says the server denied my request. All accounts, same problem. Spare machine works, all accounts, so it's not an ISP or local network config issue. Tried hooking up a wireless lan card to main and connecting that way (disabling Lan, thus getting a different MAC completely), no change. Restarted twice. Rebooted router. Verified game files. "Try again later"... no change. You guys messed something up.
Same here. I even uninstalled and reinstalled just in case that would fix it. I've tried using a VPN, restarting router, and my PC several times but this PC just gets that message.
I am also having this issue across all servers, world server has denied your login request etc. I tried with a different ip as well and the same thing happens.
I am having the same issue. I cannot login on my main laptop that I use all the time. When I try on the other computer I have it works fine. Can someone please fix this.
Edit: I no longer need character/server login information, for those who sent this to me, thanks for your help. The login issues have been resolved and will most likely be patched tomorrow.
same here but i have notice something. I have 2 eq icons on my desktop. only difference is one has the -patchme at the end to bypass the patcher. i can use the normal one fine and get in. but if i use the one with -patchme on it then i get this error on the server select.
Ok I have a couple ideas so far that will cause you to not be able to log in - - Running a VM - Running other virtualization software that looks strange to EQ - Logging in without using the Launchpad Aside from that I am not sure what is causing the login issues (yet), it is difficult to diagnose because it has to do with the user's machine and I cannot tell what everyone is doing.
I’m using a laptop but not sure why that would create an issue. But seems to be a recurring theme for people having issues logging in. Other items presented above are do not apply for me.
I just checked the log folder and there are no errors being reported for the "Server Denied your request". Tried coping my EQ folder from a working machine. Tried patching every required/optional Microsoft update If it wasn't such a PITA to wipe / rebuild the OS I'd try that too.
Edit: I no longer need dxdiag files, for those who sent them to me, thanks for your help. The login issues have been resolved and will most likely be patched tomorrow.