And all servers locked now. Methinks a general rollback and restore in progress. Being hopeful in San Diego. Oddly, Cox is having network issues here ATM.
Well its not the provider, in Germany and lost multiple characters. Hopefully that can get everyone restored and not need a mountain of petitions. If so someone will be very bust this week restoring character ID's back to peoples accounts.
missing ridez 110 bst on firona vie and on another account missing setoe 110 magician didnt get a chance to check the other 4 accounts before the server went down all i know is ive put to much time in money into the game to lose 6 of my accounts characters....
I'm missing Deniria, Gooblygokk, Desteney, Arxey. Wixey and Laeatrader from three accounts. I petitioned
After everything is restarted, it is highly likely your characters will be back without GM assistance, otherwise we will relink them.
Love the update! Maybe a representative could post an official post with "what's going on, what's wrong, is there an ETA? If so, what is the ETA?". Info is key
Characters are not the only things that went missing. The whole content of my shared bank slots is AWOL. After relogging several times i opened a CS ticket.
Missing characters last night on the account, and now missing shared bank bags, cannot open a customer service ticket and you now have no phone support ?