After latest Patch, when I attempt to log in, game shuts down.

Discussion in 'Player Support' started by Lazrask, Jun 24, 2018.

  1. Lazrask New Member

    After I corrected the issues I had with the custom UI I use, I attempted to load the game and after selecting my character, the game shuts down. I have included here the last few lines of text from dbg.txt. If more is needed, prodvid an email address I can send it to. I hope you can help. Thank you.

    [Sun Jun 24 14:58:15 2018]00000:Starting EverQuest (Built Jun 18 2018 12:27:50)

    [Sun Jun 24 15:00:28 2018]00645:parsing INI file .\Lazrask_bristle.ini
    [Sun Jun 24 15:00:28 2018]00646:INI file .\Lazrask_bristle.ini loaded.
    [Sun Jun 24 15:00:28 2018]00647:Loading UI.
    [Sun Jun 24 15:00:28 2018]00648:Deactivating previous UI.
    [Sun Jun 24 15:00:28 2018]00649:Unloading previous textures.
    [Sun Jun 24 15:00:28 2018]00650:Resetting UI.
    [Sun Jun 24 15:00:28 2018]00651:Resetting character select UI.
    [Sun Jun 24 15:00:28 2018]00652:Resetting game UI.
    [Sun Jun 24 15:00:28 2018]00653:UI Reset.
    [Sun Jun 24 15:00:28 2018]00654:Initializing UI.
    [Sun Jun 24 15:00:28 2018]00655:Initializing UI manager.
    [Sun Jun 24 15:00:28 2018]00656:Initializing fonts.
    [Sun Jun 24 15:00:28 2018]00657:parsing UI XML.
    [Sun Jun 24 15:00:28 2018]00658:parsing INI file .\UI_Lazrask_bristle.ini
    [Sun Jun 24 15:00:28 2018]00659:INI file .\UI_Lazrask_bristle.ini loaded.
    [Sun Jun 24 15:00:32 2018]00660:Exception in RunGame GameLoop Code = c0000094 ADDR=016B1115
    [Sun Jun 24 15:00:32 2018]00661:EAX=00000000 EBX=00000000 ECX=00000000 EDX=00000000
    [Sun Jun 24 15:00:32 2018]00662:ESI=00000000 EDI=2c7c2ee0 EBP=00000000 ESP=005fd9b4
  2. RandyLahey Elder

    Though I haven't encountered this myself, a few of my guildies have experienced similar issues. It seems to be intermittent though.

    If you haven't tried it already I might try validating game assets via options in the launcher.

    I know after the patch I was having some weird issues with certain AA's showing up as "Unknown String" or something to that effect. I reran the validation a couple times and it cleared it up. I know that's nothing compared to the game crashing, but worth a shot.
  3. Lazrask New Member

    No joy. I tried that a couple of times and tried to log a couple of characters and still crashed. Thanks for the info though.
  4. Thexder Journeyman

  5. svann Augur

    I think that there are ui files that they change but do not list in the game update notes. My game was shutting down exactly like that, even though I had copied all the listed changed ui files from default to custom folder. So I recreated the custom folder by first making a copy of the default folder and then copying each of my mods back into that new custom ui folder. It worked.
  6. Lazrask New Member

    Well, after all of that, I was able to find an update to the UI. So, I lost my hotkeys and layouts and pretty much had to start it over, but at least I get to keep using the UI.