Right before the login servers went down I went to unstack my Krono and then BOOM they vanished all 5 Krono and I got this error message:
I experienced the same issue. I am now missing 3 krono in all. I couldn't even submit a /petition because it was "down for maintenance" at the time. I got a screenshot of the message once, but missed the first two because I logged in and out thinking it was just a glitch. Players on my server says it happens from time to time and they usually show up a day later, but encouraged me to submit a petition anyway, which I did. Really not feeling good right now.
Just to update, GM Dunbar was able to resolve my issue. Bless that man! (Sorry, couldn't seem to edit my other post, because I already edited it?)
So it looks like issue was resolved in one day? EXCELLENT. Thank you for posting the outcome to encourage others that there can be a positive result with petitions/customer service.