Live Update Bugs 09/21/16

Discussion in 'Test Update Notes and Bug Roundup' started by EQ Dev, Sep 21, 2016.

  1. Koryu Professional Roadkill

    During Grannus of the Cleansing Steam event, when an add wave spawns:
    Code:
    [Sun Oct 02 19:23:55 2016] Your grace fades.
    [Sun Oct 02 19:23:55 2016] You instincts take over as you avoid every attack
    [Sun Oct 02 19:23:57 2016] Koryu scores a critical hit! (18638)
    [Sun Oct 02 19:23:57 2016] You slash cleansing steam for 20597 points of damage.
    [Sun Oct 02 19:23:57 2016] Cleansing steam is struck by a whirling blade.
    [Sun Oct 02 19:23:57 2016] Koryu scores a critical hit! (4592)
    [Sun Oct 02 19:23:57 2016] You slash cleansing steam for 4679 points of damage.
    [Sun Oct 02 19:23:57 2016] Cleansing steam is struck by a whirling blade.
    [Sun Oct 02 19:23:57 2016] Koryu scores a critical hit! (5787)
    [Sun Oct 02 19:23:57 2016] You slash a pool of radiance for 5874 points of damage.
    [Sun Oct 02 19:23:57 2016] A pool of radiance is struck by a whirling blade.
    [Sun Oct 02 19:23:57 2016] You slash a pool of radiance for 4902 points of damage.
    [Sun Oct 02 19:23:57 2016] A pool of radiance is struck by a whirling blade.
    [Sun Oct 02 19:23:57 2016] Koryu scores a critical hit! (4592)
    [Sun Oct 02 19:23:57 2016] You slash Grannus of the Cleansing Steam for 4679 points of damage.
    [Sun Oct 02 19:23:57 2016] Grannus of the Cleansing Steam is struck by a whirling blade.
    [Sun Oct 02 19:23:57 2016] The rune fades.
    [Sun Oct 02 19:23:57 2016] Cleansing steam hits YOU for 27977 points of damage.
    [Sun Oct 02 19:23:57 2016] Cleansing steam tries to hit YOU, but misses!
    [Sun Oct 02 19:23:57 2016] Cleansing steam tries to hit YOU, but misses!
    [Sun Oct 02 19:23:57 2016] Cleansing steam is burned by YOUR flames for 554 points of non-melee damage.
    [Sun Oct 02 19:23:57 2016] Cleansing steam hits YOU for 33831 points of damage.
    [Sun Oct 02 19:23:57 2016] Cleansing steam is burned by YOUR flames for 554 points of non-melee damage.
    [Sun Oct 02 19:23:57 2016] You avoid the stunning blow.
    [Sun Oct 02 19:23:57 2016] Cleansing steam bashes YOU for 11341 points of damage
    [Sun Oct 02 19:23:58 2016] A pool of radiance is burned by YOUR flames for 554 points of non-melee damage.
    [Sun Oct 02 19:23:58 2016] A pool of radiance hits YOU for 25326 points of damage.
    [Sun Oct 02 19:23:58 2016] A pool of radiance is burned by YOUR flames for 554 points of non-melee damage.
    [Sun Oct 02 19:23:58 2016] A pool of radiance hits YOU for 11718 points of damage.
    [Sun Oct 02 19:23:58 2016] A pool of radiance tries to hit YOU, but misses!
    [Sun Oct 02 19:23:58 2016] You avoid the stunning blow.
    [Sun Oct 02 19:23:58 2016] A pool of radiance is burned by YOUR flames for 554 points of non-melee damage.
    [Sun Oct 02 19:23:58 2016] A pool of radiance hits YOU for 37422 points of damage.
    [Sun Oct 02 19:23:58 2016] Koryu goes into a berserker frenzy!
    [Sun Oct 02 19:23:58 2016] A pool of radiance is burned by YOUR flames for 554 points of non-melee damage.
    [Sun Oct 02 19:23:58 2016] You avoid the stunning blow.
    [Sun Oct 02 19:23:58 2016] A pool of radiance bashes YOU for 10207 points of damage
    [Sun Oct 02 19:23:59 2016] Cleansing steam is burned by YOUR flames for 554 points of non-melee damage.
    [Sun Oct 02 19:23:59 2016] Cleansing steam hits YOU for 32225 points of damage.
    [Sun Oct 02 19:23:59 2016] You avoid the stunning blow.
    [Sun Oct 02 19:23:59 2016] Cleansing steam is burned by YOUR flames for 554 points of non-melee damage.
    [Sun Oct 02 19:23:59 2016] Cleansing steam hits YOU for 12947 points of damage.
    [Sun Oct 02 19:23:59 2016] Cleansing steam is burned by YOUR flames for 554 points of non-melee damage.
    [Sun Oct 02 19:23:59 2016] Cleansing steam hits YOU for 12947 points of damage.
    [Sun Oct 02 19:24:00 2016] A pool of radiance slows down.
    [Sun Oct 02 19:24:00 2016] A pool of radiance tries to hit YOU, but misses!
    [Sun Oct 02 19:24:00 2016] A pool of radiance is burned by YOUR flames for 554 points of non-melee damage.
    [Sun Oct 02 19:24:00 2016] A pool of radiance hits YOU for 34398 points of damage.
    [Sun Oct 02 19:24:00 2016] You have been knocked unconscious!
    [Sun Oct 02 19:24:00 2016] You have been slain by a pool of radiance!
    Notice the message declaring successful activation of Fortitude Discipline, which dodges attacks made from any direction. Notice also that the adds have an uncanny amount of accuracy despite my 10,000% dodge bonus. No dodge, parry, riposte, or shield block messages. You might want to have a look at their amount of heroic strikethrough.
    Tucoh likes this.
  2. fontaine Journeyman

    This is not a permanent fix. Continues to revert back to least. Anyone know how to "really" fix this?
  3. Melanippe Augur

    This may or may not have anything to do with the 21Sep patch, however, when adopted it appears as a human and when placed the Karana's Tiger Familiar appears as a small bag. Further the familiars Schrodinger and The Jade Tiger are reversed when placed. i.e. Before adoption what ends up being Schrodinger says its The Jade Tiger and vice versa.
  4. AB_H'Sishi Augur

    There's no fix which can be done by players. EQ crashes because of "Fragmented" memory (you can see an error message about that in the {EQ directory}\Logs\dbg.txt after a crash).

    The memory in question is probably NOT the PC's RAM; I crash on a 32 GB rig. I once got an error message "Out of memory" from my graphics card when I tried to switch into 3D mode (I have a Stereoscopic 3D monitor with active shutter glasses); one or two zonings later I crashed.

    Even after several driver updates the problem is still there so I assume it's not from the driver but from the 3D application - EQ in this particular case.
    Gyurika Godofwar and Sindaiann like this.
  5. Eilelyen Journeyman

    Unsure but since patch, when you log out and back in you are no longer on your mount. I thought for a long while could log out and still come back with your mount on?
  6. maxwell Lorekeeper

    I was log in on my trader, and camp out and selected my level 105 toon to log in, said valley not available. I checked forums and found all servers were down, then 1 minute after my level 105 toon disappeared from my character screen. Now servers are back up it still has not reappeared after re-patch. My petition #116399; however my lower level toons all level 2 and 1 are available just not my level 105.
  7. Bandages Elder

    On Phinigel, today, just now, there are less than 600 traders online. Typing /baz will crash the client, however using the keybind to open the bazaar window will not.
  8. Tiqou Elder

    1 - The enchanter auras:
    -Aura of endless Glamour (lvl 79)
    -Aura of Horror (lvl 79)
    are not "following" the caster but they are stationary (without totem).
    2 - Do they work with Pet agro (with recent changes)?
  9. Ryak Augur

    I have two bugs. Not sure if you normally prefer one post per bug or if multiple per post are ok.

    #1: Yesterday i had a client crash in the bazaar on Phinigel with only 580-something traders.

    I know it was less than 600 because i am in the habit of checking /who trader count after the recent crashing issues. However, I don't remember the literal exact number.
  10. Ryak Augur

    #2: Phinigel Luclin instances besides Ssra temple appear to be giving a lockout for a blank zone and a blank event upon killing a single mob.

    This lockout also appears to despawn all bosses in the instance, making all instances pointless since all bosses immediately despawn.

    List of relevant threads on the TLP forum:

    https://forums.daybreakgames.com/eq...an-instance-update.235483/page-2#post-3470610

    https://forums.daybreakgames.com/eq...tta-not-spawning-in-instance-from-aoc.235525/

    https://forums.daybreakgames.com/eq/index.php?threads/lcea-katta-not-spawning-in-instance.235426/

    https://forums.daybreakgames.com/eq...sh-doomshade-not-spawning-in-instance.235431/

    https://forums.daybreakgames.com/eq...ted-the-sanctus-seru-but-seru-missing.235407/

    I may have missed some others but you get the idea.
  11. maxwell Lorekeeper

    Is anyone going to address the missing characters since the servers came back up on Saturday?
  12. Ishtass Augur

    Race condition O_O
  13. Bandages Elder

    On the server Phinigel, the boss mob Lord Inquisitor Seru, no longer will spawn inside of a fresh instance of the zone Sanctus Seru.
  14. Narogg Augur

    Found this doing a little digging on eqgame.exe

    runtime error
    TLOSS error
    SING error
    DOMAIN error
    - Attempt to use MSIL code from this assembly during native code initialization
    This indicates a bug in your application. It is most likely the result of calling an MSIL-compiled (/clr) function from a native constructor or from DllMain.
    - not enough space for locale information
    - Attempt to initialize the CRT more than once.
    This indicates a bug in your application.
    - CRT not initialized
    - unable to initialize heap
    - not enough space for lowio initialization
    - not enough space for stdio initialization
    - pure virtual function call
    - not enough space for _onexit/atexit table
    - unable to open console device
    - unexpected heap error
    - unexpected multithread lock error
    - not enough space for thread data
    - abort() has been called
    - not enough space for environment
    - not enough space for arguments
    - floating point support not loaded
    Microsoft Visual C++ Runtime Library
    <program name unknown>
    Runtime Error!
  15. Ryak Augur

  16. Gromryk New Member

    Characters missing from the Character Select screen seems to be a topic of which DB will not respond to publicly. Standard cut and paste replies are posted to each petition saying that after a little GM magic the characters have been restored...sadly, the GM magic fizzled and the characters are still no where to be found....going on 6 days for some (and the account's main character in most cases). Since the developers are obviously reading this forum based upon their replies, it would be great if someone could just post a little information about what is going on, and provide a reasonable expectation when we might actually get our characters back. /grovel
  17. JChan Developer

    While not a bug related to the update, I will address it here. Each case of missing characters needs to be investigated separately. For some missing characters it's a simple resolution and is restored in about 1 business day. For others, it can take a full 7 business days to get everything resolved. It all depends on the thing that caused the character to go missing. Researching how each individual character is broken is a time consuming process and if there are many characters that go missing in a short time span, it can increase the wait time for a character to get restored.

    If a character does go missing, the appropriate thing to do is open a ticket with CS so that 1) we can start the process of finding and restoring a valid character, 2) it gets tracked and funneled into one list of characters to find, 3) we have all the information about an account that we need to restore the character.
  18. RadarX Augur

    Folks as a reminder this thread is for the purpose of Live Update bugs. Please contact Customer Support regarding any other issues at help.daybreakgames.com.
  19. Gromryk New Member

    Thank you very much JC for the information...it is very much appreciated!

    I don't begin to pretend to understand all that is involved in making EQ the fun game that it is for me, but as a SQL developer (and an uninformed outside observer in this case), is there any chance that all of the missing characters are the result of a bug tied to the last patch? I have personally not heard of so many people having missing characters all at once since I started playing in 2001, but suddenly over last weekend, it sounds like quite a few people have had this same issue. Trying to log in, getting a "zone unavailable" error, and then watching as the character that tried to log in vanishes (I watched mine disappear and the other characters moved up to take his place in the list...it was a gut-wrenching feeling)....that seems like a code issue, whether tied to the last patch or not I couldn't say...it's just the last code that changed prior to the problem appearing so.... /shrug

    I truly appreciate what you all do to keep this game up and running! It's just with this issue, it seems like the majority of the community's frustration has been the lack of communication to what probably feels like a "major EQ life crisis". Bugs Happen! If there is anything I can do to help provide any information to help toward the resolution, please just shout. /salute
    Hiby and Gyurika Godofwar like this.
  20. Ketel Journeyman

    I think I know what caused missing characters: When you leave characters at char select and a zone in down and you try to log in it kicks you back, if you click send me to home city instead and the server is locked POOF.. that is the bug and I did that with both my missing characters.